Jessika Hewitt

Provided comprehensive caregiving support for a family member requiring extensive medical assistance, managing household and financial operations while enhancing organizational and communication skills

• Tracked a $42K annual healthcare and personal budget using Google Sheets, identifying opportunities for $3.6K in savings, utilizing Medicare coverage, appeals, and state assistance programs.
• Maintained medication management using the Medisafe app, tracking timely refills, and resolving dosage and scheduling discrepancies with providers to prevent errors.
• Coordinated care among 6+ or more healthcare specialists using the Caring Village app to track appointments, manage referrals, update care plans, and resolve insurance issues through advocacy.
• Advocated for patient needs by facilitating communication between healthcare providers and family members to align clinical recommendations with quality-of-life priorities.

• Reduced fulfillment time from 7 to 2 days by organizing inventory into categories for efficient storage and retrieval, while maintaining a consistently low return rate.
• Monitored market trends using platform analytics and sales reporting tools to inform pricing adjustments and maintain competitive listings, responsive to shifting buyer demand.
• Achieved a 4.3/5 seller rating by providing responsive customer service, successfully negotiating price points, and sustaining a 90% response rate for inquiries through platform messaging.
• Enhanced product visibility by updating listings with relevant keywords, detailed descriptions, and accurate measurements, increasing buyer engagement.

• Contributed to supervised website analytics projects using Google Analytics to identify user behavior patterns and support campaign performance tracking.
• Researched and identified over 100 micro-influencers using internal databases to strengthen campaign reach, audience engagement, and brand alignment.
• Supported SEO strategy development using Ahrefs and MozBar to optimize content structure and improve keyword placement.