Jessika L. Rivers

Executed packing of online orders, achieving a production rate exceeding 100 orders per hour.

Installed products into wall structures, achieving a production rate exceeding 400 units per hour.

Executed product selection processes to achieve a production rate exceeding 250 units per hour.

Executed order picking, packing, and shipping processes to ensure timely fulfillment.

Assisted in the production of boxes for various applications. Supported the assembly process to ensure quality standards are met. Collaborated with team members to streamline box-making operations.

Facilitated efficient sample work processes to enhance pack station operations.

• Received and reviewed work orders and parts for kits needed to be built.
• Coordinated work orders from customer schedules.
• Ensured quality of product and followed all safety and housekeeping rules and procedures.
• Performed other duties as assigned.

• Identified, investigated, and corrected shipment errors to ensure that customer orders were successfully delivered.
• Coached associates in how to work safely according to Amazon standard work guidelines.
• Trained newly hired associates.
• Troubleshooted and resolved problems that associates encounter with inventory.
• Attended weekly meetings via Microsoft Teams.
• Examined, verified, and filled customer invoices.
• Resolved customers issues in a timely manner.

• Drafted weekly, monthly, and yearly warehouse audit reports.
• Verified the quantities of stocks available in the warehouse daily.
• Communicated with the receiving team to identify new products and assigned primary pick locations within one day of receipt.
• Completed paperwork associated with orders including the maintenance of customer files.
• Investigated inventory exceptions related to customer orders and communicated results.

• Picked the selected item in its correct location to be sent to packing.
• Packed the items received from picking.
• Scanned the items and loaded them onto the truck to be shipped.
• Inspected the quality control and quantity of products stored in the warehouse.

• Candidate
• Completed 3.5 years of the degree program.