Jessika Maan
Leominster,MA
Summary
Dedicated and reliable retail associate with over two years of experience in customer service and retail operations. Demonstrates strong organizational skills and bilingual proficiency in English and Hindi. Committed to delivering high-quality service and maintaining a positive shopping environment. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Associate / Full Time Coordinator
Marshall’s
11.2021 - Current
- Coordinated daily retail operations, ensuring efficient store layout and merchandise presentation
- Provided exceptional customer service, assisting with inquiries, returns, and product recommendations
- Trained and mentored new staff, fostering a collaborative team environment
- Managed inventory and restocked shelves, maintaining optimal product availability
- Implemented loss prevention strategies, contributing to a secure and safe store atmosphere.
Food Service Worker
SUBWAY®Restaurants
08.2021 - 10.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Leominster High School
Leominster, MA06.2024
Skills
- Bilingual: Fluent in English and Hindi
- Customer Service
- Retail Operations
- Inventory Management
- Team Coordination
- Training and Development
- Customer Engagement
- Reliability
- Cash Handling Accuracy
- Positive and engaging demeanor
jem23059@uconn.edu, jessikamaan@icloud.com
Timeline
Retail Associate / Full Time Coordinator
Marshall’s
11.2021 - Current
Food Service Worker
SUBWAY®Restaurants
08.2021 - 10.2021
High School Diploma -
Leominster High School