Jessika Mendoza
West New York,New Jersey
Summary
Outgoing and compassionate individual with natural aptitude for creating relaxing and rejuvenating environment. Well-versed in anatomy and physiology, coupled with strong knowledge of massage techniques and skincare treatments. Dedicated to enhancing clients' well-being and delivering exceptional spa experience.
Professional with substantial experience in medical field, skilled in venipuncture and specimen collection. Known for fostering teamwork and ensuring accurate, timely results. Adaptable to changing needs and able to maintain high standards in patient care and lab procedures. Strong communication skills and attention to detail are key strengths.
Personable and attentive to detail, with strong foundation in patient care and medical procedures. Possesses comprehensive understanding of blood collection techniques and safety protocols, combined with proficient skills in venipuncture and specimen handling. Dedicated to ensuring high-quality patient interactions and accurate specimen collection for optimal diagnostic results.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Spa Therapist
Dberkis Spa
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Participated in ongoing training programs to stay current on industry trends and techniques, ensuring top-quality services for guests.
- Maintained a hygienic and relaxing spa environment, ensuring optimal wellness experiences for all guests.
- Delivered high-quality massages and body treatments, contributing to an overall positive guest experience.
- Promoted a holistic approach to wellness by incorporating aromatherapy techniques into treatments when appropriate.
- Demonstrated professionalism and dedication to client satisfaction through consistent punctuality, attention to detail, and commitment to high-quality service delivery.
- Welcomed clients arriving for appointments.
Spa Therapist
One Eleven Aestetics
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
- Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.
Spa Therapist
Enchanted Body & Skin
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained a hygienic and relaxing spa environment, ensuring optimal wellness experiences for all guests.
- Conducted thorough consultations with clients to determine specific needs and recommend appropriate therapies.
Phlebotomy Technician
Finlay Medical Training Institute
04.2023 - Current
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
Inyectologia Básica Y Intravenosa
Cenal
09.2020 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Massage Therapist
ORI Health And Healing
Union City, NJEKG Technician
Finlay Medical Training Institute
West New York, NJ04.2023
Clínical Medical Assistant
Finlay Medical Training Institute
West New York, NJ04.2023
Phlebotomy Technician
Finlay Medical Training Institute
West New York, NJ04.2023
Liceo Avancemos
06.2019
Certification
- Certified Medical Assistant (CMA)
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
- State Driver's License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomy Technician
Finlay Medical Training Institute
04.2023 - Current
Inyectologia Básica Y Intravenosa
Cenal
09.2020 - 06.2021
Spa Therapist
Dberkis Spa
Spa Therapist
One Eleven Aestetics
Spa Therapist
Enchanted Body & Skin
Massage Therapist
ORI Health And Healing
EKG Technician
Finlay Medical Training Institute
Clínical Medical Assistant
Finlay Medical Training Institute
Phlebotomy Technician
Finlay Medical Training Institute
Liceo Avancemos