Summary
Overview
Work History
Education
Skills
spanish
References
Timeline
Generic

Jessika Sarmiento

Cooper City,FL

Summary

Dynamic sales associate with a proven track record at Bestbuy, excelling in customer service and sales strategies. Adept at inventory management and visual merchandising, I consistently exceeded customer satisfaction through creative problem-solving and effective communication. Committed to driving revenue growth while fostering strong client relationships in fast-paced environments.

Overview

17
17
years of professional experience

Work History

-Bestbuy

Sales Associates
Aventura, FL
06.2016 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Processed payments for purchases using cash, credit cards or other payment methods.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Demonstrated how to use new phone models and accessories.
  • Researched competitive pricing strategies in order to remain competitive in the market place.
  • Answered store and merchandise questions and led customers to wanted items.
  • Handled returns and exchanges according to company policies.
  • Greeted customers, provided information about products and services.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained accurate records of all client interactions and transactions in accordance with company policy and regulatory requirements.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Managed sales negotiations and financing options.
  • Developed and implemented strategies to meet sales quotas.
  • Conducted customer presentations to explain features and advantages of various credit card options.

-Babysitter

Remote
Miami, FL
03.2015 - 06.2016

(954) 478-7311

  • Help children with homework and school work
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues
  • Maintain a safe play environment
  • Observe and monitor children's play activities
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Organized creative activities to develop children's physical, emotional and social growth.
  • Maintained organized and clean classroom and play areas.
  • Establishing trust through consistent communication with both parents and kids.
  • Instructed children in eating, resting and restroom habits.

-Customer Service and Cashier

US polo assn.
City of Sunrise, USA
01.2014 - 11.2014

(954) 306-6193 part-time.

  • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer
  • Receive payments by cash, credit cards, or automatic debits.
  • Assist customers by providing information and resolving their complaints
  • Count money in cash drawers to ensure that amounts are corrects and that there is adequate change
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

-Office Assistant

Accounting Office
01.2008 - 01.2010

57 -1 -3476906

  • managing and organizing financial documents, invoices and receipts
  • handling phone calls,emails and scheduling meetings for accountants
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Operate computer programmed with accounting software to record, store, and analyze information
  • Receive and record cash, check, and vouchers
  • tracking expenses and categorizing them for financial report
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

Education

High School Diploma -

Charles Flanagan High School
Pembroke Pines, FL
06-2013

Some College (No Degree) - Science

Broward College
Fort Lauderdale, FL

Skills

  • Customer service
  • Sales strategies
  • Inventory management
  • Visual merchandising
  • Payment processing
  • Time management
  • Team collaboration
  • Problem solving
  • Data analysis
  • Administrative support
  • Communication
  • Excellent communication
  • Analytical thinking
  • Training & Development
  • Friendly, positive attitude
  • Attention to detail
  • Calm under pressure
  • Team management
  • Conflict resolution

spanish

Spanish
Professional

References

References available upon request.

Timeline

-Bestbuy

Sales Associates
06.2016 - Current

-Babysitter

Remote
03.2015 - 06.2016

-Customer Service and Cashier

US polo assn.
01.2014 - 11.2014

-Office Assistant

Accounting Office
01.2008 - 01.2010

High School Diploma -

Charles Flanagan High School

Some College (No Degree) - Science

Broward College
Jessika Sarmiento