Jessika Walker
Aiken,SC
Summary
Hardworking, reliable and passionate job seeker with strong organizational skills. Looking for full-time entry-level position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Fuel Center Clerk
Kroger
Aiken, SC
12.2022 - Current
- Maintained clean and orderly work station.
- Built trustful relationships with customers to encourage return visits.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
- Processed fuel and merchandise transactions by operating POS system.
Online Grocery Pick-Up clerk
Kroger
07.2021 - 12.2022
- Locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Comfortable using technology tools such as mobile applications, scanners and GPS to complete order
- Trained new e-Commerce team members
- Answered customer calls with minimal wait times.
Customer Support Member
Bojangles' Restaurants
06.2020 - 07.2021
- Kept updated knowledge of menu and promotions,.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree -
Aiken Technical College
Graniteville, SCHigh School Diploma -
South Aiken High School
Aiken, SC06.2018
Skills
- Telephone Reception
- Payment Processing
- Proficient in Microsoft Office (Word, Excel)
- Personal Shopping - Online order preparation
- Customer Service
- Constantly review company policies and procedures to quickly, effectively, and professionally assist consumers
- Remains calm and courteous, during moments of intense customer displeasure
- Listens to constructive feedback in order to meet the needs of the employer
Accomplishments
- Experienced: Cashier, customer service, food preparation, retail
- E cient: Adapts well to various calls on a daily basis, as well as assisting face to face with customers in a timely andaccurate fashion
- Possess exceptional customer service skills with little supervision
- Very thorough and uses good judgment.
Timeline
Fuel Center Clerk
Kroger
12.2022 - Current
Online Grocery Pick-Up clerk
Kroger
07.2021 - 12.2022
Customer Support Member
Bojangles' Restaurants
06.2020 - 07.2021
No Degree -
Aiken Technical College
High School Diploma -
South Aiken High School
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