Jessika Wortham
Lubbock,TX
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
1
1
year of professional experience
Work History
Housekeeping Supervisor,housekeeper,laundry&breakf
Lubbock west inn and suites
Lubbock, Texas
04.2026 - Current
- Inspected guest rooms for cleanliness, linens, and room setup standards.
- Supervised housekeeping staff across inn and suites guest rooms and common areas.
- Trained new housekeepers on cleaning procedures, supplies, and safety practices.
- Monitored housekeeping supplies and requested replacements for guest room service.
- Coordinated room readiness with front desk for guest arrivals and departures.
- Reported maintenance issues in guest rooms and public spaces promptly.
- Enforced cleanliness standards throughout laundry, storage, and back-of-house areas.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Established effective communication between team members in order to foster a positive work environment.
- Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
- Assigned daily cleaning tasks to maintain lobby, hallways, and laundry areas.
- Inventory and ordering supplies
- Problem solving, dispute resolution
- Housekeepings longest list
- Laundry
- Breakfast
Cleaning for leasing company
Kasey ingram
Lubbock, Texas
06.2026 - 10.2026
- All cleaning after move out for leasing agent to show homes to new tenants
Education
Sweetwater High School
Sweetwater, TXSkills
- Housekeeping operations
- Room inspections
- Linen management
- Supply inventory
Timeline
Cleaning for leasing company
Kasey ingram
06.2026 - 10.2026
Housekeeping Supervisor,housekeeper,laundry&breakf
Lubbock west inn and suites
04.2026 - Current
Sweetwater High School