Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Jessikah Prince

Jessikah Prince

Henderson

Summary

Dynamic, innovative and poised healthcare professional with extensive experience in different areas within the medical field, excelling in patient care and results-oriented achiever. Proven ability to enhance patient outcomes through compassionate support and effective teamwork. Trusted advisor that goes the extra mile to help individuals succeed. Skilled in EMR management, demonstrating strong problem-solving abilities, vital signs monitoring and a commitment to ethical practices in fast-paced environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Admissions Representative Emergency Dept.

Henderson Hospital
2025 - Current

Greet and register incoming patients. Facilitating patient entry into a healthcare facility by collecting information, verifying insurance, completing paperwork, and maintaining patient records, ensuring a smooth and efficient process for both patients and the facility.


Gathering patient vitals and recording into patient chart while

coordinating with multidisciplinary healthcare teams.


Maintain regulatory requirements and explain hospital policies and procedures.

Patient Care Technician, ICU

Kaiser Permanente Hospital
04.2024 - 06.2025
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Assisted with patient mobility and activities of daily living to promote comfort and independence.
  • Maintained cleanliness and organization of patient rooms, ensuring a safe environment.
  • Supported administration of medications under supervision, adhering to safety protocols.
  • Collaborated with interdisciplinary teams to enhance patient care plans and outcomes.
  • Documented patient information accurately in electronic health records for continuity of care.
  • Participated in training new staff on departmental protocols and best practices for patient care.
  • Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.

Medical Assistant

Kaiser Permanente
03.2022 - 11.2024
  • Assisted in patient intake processes, ensuring accurate and timely data entry into electronic health records.
  • Coordinated appointment scheduling, optimizing workflow and enhancing patient access to services.
  • Conducted routine clinical procedures, including vital sign measurement and patient assessments, supporting provider efficiency.
  • Educated patients on treatment plans and medication usage, improving adherence to prescribed therapies.
  • Maintained inventory of medical supplies, reducing shortages and streamlining procurement processes.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

CNA

Attention Plus Care - Hawaii's Choice For Home Health Care
03.2021 - 07.2022
  • Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
  • Assisted with medication management, promoting adherence and monitoring patient reactions.
  • Collaborated with healthcare professionals to develop individualized care plans tailored to client needs.
  • Trained and mentored new staff on best practices for patient care and safety protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Satellite Medical Assistant/ PCT

Methodist Specialty and Transplant Hospital
12.2017 - 11.2020
  • Facilitated patient intake processes, ensuring accurate information capture and seamless workflows.
  • Assisted healthcare providers with clinical procedures, maintaining high standards of patient care.
  • Managed electronic health records, ensuring data integrity and compliance with regulations.
  • Coordinated patient appointments, optimizing scheduling for efficiency and accessibility.
  • Obtained client medical history, medication information, symptoms, and allergies.

Travel CNA/Mobile Phlebotomist

Private Home Health Care
02.2013 - 10.2017
  • Provided compassionate patient care, ensuring comfort and safety in home environments.
  • Assisted patients with daily living activities, promoting independence and well-being.
  • Monitored vital signs and documented changes in health status for timely interventions.
  • Collaborated with healthcare teams to develop personalized care plans for diverse needs.
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.

Customer Service Representative

The Moscone Convention Center
01.2008 - 08.2011
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Handled complaints professionally, focusing on finding solutions that met customer needs.
  • Adapted quickly to new systems and procedures, enhancing personal efficiency in tasks.

Education

Certificate - Basic Life Support

American Heart Association
Antioch, CA

High School Diploma -

Riverside High School
Pittsburg
06-2006

Skills

  • Leadership qualities
  • Ethics and integrity
  • Teamwork
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Adaptability and flexibility
  • Self motivation
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Patient-focused care
  • Phlebotomy
  • Compassionate
  • CPR
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Professionalism and ethics
  • Insurance verification
  • Compassionate caregiver
  • Patient care
  • Patient transfers
  • Emotional support
  • Medication administration
  • Wound care

Certification

  • CNA - Certified Nurse Assistant
  • NCPCT - Patient Care Technician
  • PT - Phlebotomy Technician
  • CMA - Certified Medical Assistant

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.
  • Collaborated with team of 12 in the development of patient mobility
  • Resolved product issue through implementing a product and supply chart.
  • Documented and resolved new hire help check list which led to longer employment of staff.
  • Collaborated with providers & staff to help develop better ways of communication and patient care.

Timeline

Patient Care Technician, ICU

Kaiser Permanente Hospital
04.2024 - 06.2025

Medical Assistant

Kaiser Permanente
03.2022 - 11.2024

CNA

Attention Plus Care - Hawaii's Choice For Home Health Care
03.2021 - 07.2022

Satellite Medical Assistant/ PCT

Methodist Specialty and Transplant Hospital
12.2017 - 11.2020

Travel CNA/Mobile Phlebotomist

Private Home Health Care
02.2013 - 10.2017

Customer Service Representative

The Moscone Convention Center
01.2008 - 08.2011

Admissions Representative Emergency Dept.

Henderson Hospital
2025 - Current

Certificate - Basic Life Support

American Heart Association

High School Diploma -

Riverside High School