Jessin Greenfield
Route service sales representative
Sacramento,CA
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads, and prospects and resolving customer issues. Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention, and expansion. Strategic Job Title committed to surpassing revenue goals through effective analysis and targeting of individual client needs. Properly responds to customer feedback and complaints, expediting resolution of issues and maintaining satisfaction. Certified in Area of certification. Service-oriented driver with Number years of experience delivering Product or Service to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations, and explains latest product information. Excellent time management skills to deliver Product or Service on time. Experienced sales team member successful at managing profitable Type routes. Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds. Service-oriented and unafraid to tackle challenging targets. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Aramark by
04.2017 - 05.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Expanded client base by consistently seeking out new opportunities for sales growth.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Effectively communicated product information with clients, demonstrating expertise in both features and benefits of offered items.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Utilized data analysis tools to track performance metrics and identify areas for improvement in sales processes.
- Represented wide range of products and brands.
- Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
- Utilized route optimization software to plan and manage delivery routes.
- Collaborated with team members to develop innovative sales strategies, boosting overall revenue.
- Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
- Conducted regular product demonstrations for potential clients, showcasing the benefits of available products.
- Negotiated contracts with clients, securing profitable long-term agreements for the company.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Developed customized solutions for individual clients based on their unique needs and preferences.
- Maintained positive relationships with customers through Type of Skill and Type of Skill.
- Monitored market trends to identify new sales opportunities and inform future marketing strategies.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Delivered orders to customers to drive full satisfaction.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Maintained positive relationships with customers to promote continued business opportunities.
- Developed strong customer base through efficient and reliable service.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Maintained records of sales and customer information to support accuracy.
- Stocked shelves and loaded orders to prepare deliveries.
- Processed payments, made change, and provided receipts.
- Assisted with sorting and organizing stockroom items.c
- Implemented policies and procedures across warehouse and shipping platforms.
Route Service Sales Representative
Industrial Towel. and Uniform
10.2012 - 03.2017
- Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
- Effectively managed high call volumes during peak hours, prioritizing urgent requests and maintaining a professional demeanor throughout interactions.
- Increased sales revenue by consistently upselling products and services during routine customer visits.
- Conducted regular vehicle maintenance checks to ensure safety and reliability during service routes.
- Utilized strong negotiation skills to secure favorable pricing agreements with vendors, resulting in increased profit margins for the organization.
- Participated in regular meetings with supervisors to discuss performance metrics, identify areas for improvement, and develop action plans for success.
- Developed strong client relationships, resulting in repeat business and long-term partnerships.
- Supported fellow route service representatives by providing backup coverage during absences or vacations, ensuring seamless customer experiences.
- Provided exceptional customer service by actively listening to client needs and offering tailored product recommendations based on their requirements.
- Streamlined delivery processes for improved efficiency and reduced delivery times.
- Identified potential new customers within assigned territory through market research and cold calling techniques.
- Assisted in the development of more efficient routing plans, reducing fuel costs and travel time between stops.
- Collaborated with team members to devise strategies for achieving sales targets and improving overall route performance.
- Enhanced customer satisfaction by promptly addressing concerns and providing efficient route service solutions.
- Facilitated clear communication between customers and company management to resolve any issues or concerns quickly.
- Maintained accurate records of deliveries, invoices, and payments, ensuring compliance with company policies.
- Trained new route service representatives on company procedures, product knowledge, and best practices for excellent customer service.
- Continuously updated product knowledge through ongoing training sessions, enabling informed conversations with clients about features and benefits of offerings.
- Implemented effective time management strategies to maximize productivity during daily routes.
- Managed inventory levels to ensure timely restocking of products and minimize shortages.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Displayed products properly at customer sites and according to company specifications and policies.
- Collaborated with customers to identify needs and provided catered solutions
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Represented wide range of products and brands.
- Utilized route optimization software to plan and manage delivery routes.
- Maintained positive relationships with customers through Type of Skill and Type of Skill.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Developed strong customer base through efficient and reliable service.
- Completed daily pre- and post-trip vehicle inspections.
- Processed payments, made change, and provided receipts.
- Stocked shelves and loaded orders to prepare deliveries.
- Communicated regularly with dispatcher for delivery route details and changes.
- Maintained records of sales and customer information to support accuracy.
- Assisted with sorting and organizing stockroom items.
- Processed customer payments and kept accurate financial records.
- Implemented policies and procedures across warehouse and shipping platforms.
Sales Manager
The Resource Group
01.2008 - 11.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated performance against goals and implemented appropriate development plans.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized promotional events and interacted with community to increase sales volume.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Prepared sales presentations for clients showing success and credibility of products.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Communicated product quality and market comparisons by creating sales presentations.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Facilitated business by implementing practical networking techniques.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Drove sales by developing multi-million dollar contract sales.
Crew Manager
Interstate Subscription Services
07.2000 - 11.2008
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
- Boosted productivity by setting clear goals and expectations for each crew member.
- Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
- Established positive relationships with clients, fostering long-term partnerships for future projects.
- Streamlined inventory management processes, reducing waste while maintaining optimal stock levels for essential supplies at all times.
- Led successful projects by effectively delegating tasks according to individual strengths and expertise.
- Enhanced team performance with regular training sessions and evaluations.
- Mentored new crew members, ensuring their smooth integration into the team and accelerating their learning process.
- Maintained a safe working environment through strict adherence to safety protocols and guidelines.
- Improved crew efficiency by implementing streamlined workflows and processes.
- Increased customer satisfaction through effective communication and timely resolution of issues.
- Coordinated cross-functional teams, promoting collaboration across various disciplines for successful project outcomes.
- Conducted regular performance reviews, providing constructive feedback to promote continuous improvement of skills and competencies among the crew members.
- Managed schedules, budgets, and resources efficiently to ensure project completion within established timeframes.
- Calculated time cards to process employee payroll for Number-member team using Software.
- Developed contingency plans to address potential challenges or risks in project execution, minimizing disruptions to ongoing operations.
- Fostered an atmosphere of open communication among the team members, enabling them to share ideas freely and contribute effectively towards collective objectives.
- Initiated cost-saving initiatives without compromising on quality or safety standards, resulting in improved profit margins for the company overall.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Collaborated closely with other departments to optimize operations and minimize downtime during critical situations.
- Reduced employee turnover rates by cultivating a supportive work culture that encourages professional growth and development.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Developed unique events and special promotions to drive sales.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Education
None - Sales, Merchandising, And Marketing
American River College
Sacramento, CA06.2021
High School Diploma - General Studies
Rio Americano High School
Sacramento, CA06.1998
Skills
- Sales Goals
- Stock Rotation
- Customer Retention
- Team Support
- Leads Prospecting
- Route Planning
- Product displays
- Route Management
- Product Promotion
- Account development
- Service Management
- Safe Vehicle Operation
- Sales Presentations
- Sales Forecasting
- Merchandise Sales
- Requirements Analysis
- Business transactions
- Cross-selling techniques
- Vehicle Maintenance
- Display building
- Territory Management
- Territory Development
- Client Relations
- Account Retention
- Product presentation
- Product Distribution
- Performance Tracking
- Merchandising Strategies
- Issue Resolution
- Sales Development
- Cold-calling
- Product Merchandising
- Needs Assessment
- Product Promotions
- Policies and procedures implementation
- Competitor Analysis
- Customer Service
- Safe Driving
- Local routes understanding
- Truck loading
- Strategic Planning
- Payment Collection
- Contract Negotiation
- Schedule Management
- Documentation
- Staff Development
- Revenue Generation
- Business Management
- Clean MVR
- Account penetration
- State Driver's License
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
- Professionalism
- Interpersonal Communication
- Time management abilities
- Continuous Improvement
- Adaptability
- Written Communication
- Professional Demeanor
- Problem-solving aptitude
- Analytical Skills
Certification
G.S.E. Trained and certified ( Genuine service excellence!
Timeline
Route Sales Representative
Aramark by
04.2017 - 05.2024
Route Service Sales Representative
Industrial Towel. and Uniform
10.2012 - 03.2017
Sales Manager
The Resource Group
01.2008 - 11.2012
Crew Manager
Interstate Subscription Services
07.2000 - 11.2008
None - Sales, Merchandising, And Marketing
American River College
High School Diploma - General Studies
Rio Americano High School