Jesslyn Cabangbang

• Manage the safe and efficient operation of Happy Hollow Park & Zoo, ensuring a positive experience for all guests.
• Improves customer satisfaction by addressing concerns and resolving issues related to Happy Hollow programs promptly.
• Promotes teamwork among staff members through regular meetings that emphasized collaboration, leading to improved working relationships.
• Maintains inventory of supplies and equipment with established sign-out procedures.
• Train new staff members on conducting the rides and following safety procedures.
• Inspects and maintains amusement park ride equipment in accordance with safety regulations.

• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
• Chose materials and developed lesson plans to enhance skills for individual students.
• Promoted collaborative classroom environment, facilitating group projects that required critical thinking and teamwork.
• Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.

• Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
• Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Ride Operator at Happy Hollow

• Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
• Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
• Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
• Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.