Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
References
Timeline
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Jesslynn Saxton

Napa,CA

Summary

Well-rounded Small Business Owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities in the area of pet care services. Spirited and hardworking professional with thirteen years of experience growing and stabilizing business. Tech-savvy collaborator with solid foundation of business acumen.

Overview

23
23
years of professional experience

Work History

Owner/Operator

Napa Pet Care
Napa, CA
05.2017 - Current
  • Managed financial records, including budgets, cash flow, invoicing, and payroll.
  • Oversaw day-to-day operations of the business, including staff management and scheduling.
  • Negotiated contracts with clients for services rendered.
  • Developed strategies for teaching advanced obedience skills including heeling off leash, recall from a distance, scent work, agility courses, and tricks.
  • Educated clients about canine behavior and positive reinforcement training methodologies.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

Owner

Saxton Equestrian
Wilton, CA
05.2011 - 01.2015
  • Trained and rode horses across wide age range and exhibited excellent horse handling skills.
  • Communicated with owners regarding progress and any changes needed to the training plan.
  • Conducted financial management and handled billing, collections, marketing and business management.
  • Fostered relationships with customers by providing excellent customer service during lessons and events.

Information Systems Clerk

The Stockton Record Newspaper
Stockton, CA
09.2007 - 05.2010
  • Process end of day and billing procedures on AS-400 system
  • Organize reports and deliver to proper departments
  • Perform weekly system backup
  • Work with little or no supervision.

Administrative Assistant to the Stockton Conference and Visitors Bureau

Greater Stockton Chamber of Commerce
Stockton, CA
09.2007 - 06.2008
  • Perform general administrative functions and assist department/manager in day-to-day duties
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software
  • Maintain website and city wide events calendar.

Office Manager

Fathom Online
San Francisco, CA
10.2006 - 06.2007
  • Manage calendar, arrange meetings, conference calls, video conferences, international and national travel, and personal appointments
  • Direct aid to human resources director and assistance to offsite CEO
  • Answering phones and screening calls, faxing, filing, and mailing and responding to correspondence
  • Arranging corporate events, Executive retreats and parties, arranging dinner reservations for executives and clients, and catering for office meetings.

Receptionist/Executive Assistant

Visage Mobile
San Francisco, CA
05.2005 - 10.2006
  • Perform general administrative functions and directly assist two chief officers
  • Front office support
  • Office supply ordering and stocking.

Employee Development Manager

Tower Records/Video/Books
Stockton, San Francisco, and Berkeley, CA
03.2001 - 03.2003
  • Held positions of increased responsibility up to Management position
  • Implemented credit/collections procedures to video rental department.
  • Monitored progress of team members against established goals and objectives.
  • Developed and implemented staff training programs to ensure organizational goals are met.

Education

Associate of Science - Natural Sciences

San Joaquin Delta College
Stockton, CA
05-2008

Some College (No Degree) - Biology

California State University Stanislaus
Turlock, CA

Skills

  • Operations Management
  • Marketing Expertise
  • Financial Planning
  • Customer Service
  • Business Planning
  • Staff Management
  • Customer Relations
  • Excellent Communication
  • Self Motivation
  • Task Prioritization

Accomplishments

  • Bohemian Best of the North Bay 2020, Best Dog Daycare
  • Bohemian Best of the North Bay 2021, Best Dog Trainer
  • Bohemian Best of the North Bay 2021, Best Dog Daycare
  • Nextdoor, Pet Care Services "Fave" 2022
  • The Bay Team board of directors, member at large

Affiliations

  • dog agility
  • canicross and bikejoring
  • weight lifting
  • mycology
  • approachable wine connoisseur
  • air plants
  • companian to two border collies and a senior Pomeranian

References

References available upon request.

Timeline

Owner/Operator

Napa Pet Care
05.2017 - Current

Owner

Saxton Equestrian
05.2011 - 01.2015

Information Systems Clerk

The Stockton Record Newspaper
09.2007 - 05.2010

Administrative Assistant to the Stockton Conference and Visitors Bureau

Greater Stockton Chamber of Commerce
09.2007 - 06.2008

Office Manager

Fathom Online
10.2006 - 06.2007

Receptionist/Executive Assistant

Visage Mobile
05.2005 - 10.2006

Employee Development Manager

Tower Records/Video/Books
03.2001 - 03.2003

Associate of Science - Natural Sciences

San Joaquin Delta College

Some College (No Degree) - Biology

California State University Stanislaus

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Jesslynn Saxton