Jesslynn Uriegas
Spring,Texas
Summary
Highly efficient professional bringing extensive experience in multiple diverse areas. Set and enforced consistent personal standards to meet company goals. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing career growth.
Overview
9
9
years of professional experience
Work History
Store Manager
Natural Pawz
04.2016 - 05.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Audit invoices that come in from vendors to maximize accuracy and contact vendors with any discrepancies.
- Researched and resolved invoice and payment issues for external vendors. Input corrections in KWI back office to fix inventory.
- Audit monthly and quarterly P&L to improve bussines practices and highlight areas that are thriving and areas that may need improving.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Assisted with hiring, training and mentoring new staff members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Coordinated marketing events with local establishments.
- Managed social media accounts for events and groomers.
Receptionist
Baker Signs Complete Sign Services
07.2015 - 04.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
Home Health Aide
Creation Living Center
05.2014 - 04.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Assistant Teacher
Progressive Montessori School
06.2014 - 09.2014
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Daycare Floater
Alexander Academy
05.2013 - 06.2014
- Read and told stories to promote and support overall language development.
- Maintained inventory of educational supplies and materials and notified supervisor of restocking needs.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Supervised free play and other activities to keep children safe.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Associate of Arts -
Lone Star College System
Spring, TX05.2014
High School Diploma -
Klein Collins High School
Spring, TX05.2012
Skills
- Staff Management
- Operational Efficiency
- Mentoring
- Microsoft Word/Excel/Powerpoint
- POS prgorams
- Kennel Connection/123 Pet (scheduling programs)
- ADP
Timeline
Store Manager
Natural Pawz
04.2016 - 05.2022
Receptionist
Baker Signs Complete Sign Services
07.2015 - 04.2016
Assistant Teacher
Progressive Montessori School
06.2014 - 09.2014
Home Health Aide
Creation Living Center
05.2014 - 04.2016
Daycare Floater
Alexander Academy
05.2013 - 06.2014
Associate of Arts -
Lone Star College System
High School Diploma -
Klein Collins High School
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