Jessica Parker
Hatboro,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Child Care Helper
Hatboro Horsham School District
10.2022 - Current
- Developed strong bonds with each child, creating a sense of security within childcare environment.
- Improved language skills in young children through engaging storytelling and interactive activities.
- Maintained safe environment for children by adhering to strict safety guidelines and protocols.
- Supported development of fine motor skills with hands-on activities, such as arts and crafts projects.
- Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
- Managed daily routines efficiently, keeping children on track with scheduled naps, meals, and activities.
- Collaborated effectively with fellow childcare helpers to maintain an organized workspace conducive to learning and growth for each child.
- Adapted quickly to diverse needs of various children within the group setting, exhibiting flexibility and resourcefulness throughout daily tasks.
- Enhanced children''s emotional development by providing supportive guidance and encouragement.
- Partnered with parents to establish open communication lines, ensuring the continuity of care between home and childcare setting.
- Assisted lead teacher in implementing age-appropriate lesson plans, fostering cognitive growth in each child.
- Observed individual behaviors closely to identify any potential developmental concerns or areas needing additional support.
- Facilitated socialization among children through structured group play sessions, promoting positive peer relationships.
- Contributed to a nurturing atmosphere by consistently displaying warmth and empathy towards each child.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Developed lessons and activities to promote children's physical and emotional development.
- Responded to inquiries from parents and guardians.
- Implemented daily routines and activities to stimulate and engage children.
Hostess Manager
Longhorn Steakhouse
10.2020 - 05.2023
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
- Mentored hostess team members, fostering professional growth and strong teamwork.
- Enhanced customer satisfaction by ensuring welcoming and organized restaurant environment.
- Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
- Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
Waitress Trainer
TNT Diner
04.2019 - 09.2020
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
- Delivered personalized attention to each trainee''s learning style during training sessions to optimize comprehension of material.
Education
High School Diploma -
Hatboro Horsham High School
Horsham, PA06.2022
Skills
- Cultural Sensitivity
- Friendly and Respectful
- Problem-Solving
- Customer Service
- Critical Thinking
- Reliable and Responsible
- Collaboration and Teamwork
- Patience and Tact
- Memory retention
- Data accuracy
- Accuracy and Attention to Detail
- Fast Typing Speed
- Customer Service-Oriented
- Independent worker
- Word Processing
- Strong Problem Solver
- Administrative Support
- Professional and mature
Timeline
Child Care Helper
Hatboro Horsham School District
10.2022 - Current
Hostess Manager
Longhorn Steakhouse
10.2020 - 05.2023
Waitress Trainer
TNT Diner
04.2019 - 09.2020
High School Diploma -
Hatboro Horsham High School
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