Jessica Alcazar
Chicago,Illinois
Summary
A highly organized Human Resources major with experience in supporting a range of employee services and driving HR-related processes as well as in other work related fields. Proven skills in capacity building, employee relations, detail orientated, and exceptional communication skills. Seeking to leverage these skills with an organization who strives to create a high functioning diverse work environment.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Chicago Public Schools
03.2021 - Current
- Instructed math, art, and English classes (average 22 students per class) from grades K-8; Incorporated digital technology into learning instruction, including SMART boards
- Collaborated with teachers in developing long-term plans for struggling students; Adhered to strict school policies and procedures for students with disciplinary issues; Followed school policies, teacher guidelines, and student IEPs to ensure student safety and achieve learning outcomes.
Analytical Linguist Contractor
MVM Inc. and Metlang
04.2018 - Current
- Analyzed and translated source materials related to organized crime
- Monitored, transcribed, translated, interpreted, and analyzed source material assisting law enforcement.
Executive Assistant
REMAX Mi Casa Realty
01.2016 - 01.2018
- Managed executive calendars and scheduled meetings, engagements, conferences; administrative supplies by ordering supplies, materials, and tracking expenditures; Responded to 128 average customer inquiries per day via email, phone, and in-person visits
- Established relationships with repeat customers, increasing customer satisfaction; Cultivated relationships with potential customers, identifying needs and gaining excellent feedback on 98% of customer reviews.
Human Resource Coordinator
Office Manager Assistant
01.2015 - 01.2016
- Maintained a clean and thorough visitor log while welcoming 60+ guests daily and directing them to the appropriate staff and resources; Built relationships with supply vendors to ensure the office of 5 employees remained stocked with office supplies
- Sourced, scheduled, and oversaw a third-party custodial service to clean and sanitize the office 3 times per week; Fielded incoming calls across 2 lines, and promptly directed calls to the appropriate staff and took messages as needed
- Built trust with patients and provided emotional support during difficult times in their lives; Communicated support and empathy to families and relayed questions to appropriate hospital staff.
Data Coordinator
The Resurrection Project
08.2012 - 09.2014
- Compiled statistical information for monthly reports and closed terminated records; Collaborated with the owner to improve the data system, resulting in an efficiency increase; Overhauled filing systems by upgrading to digital online systems, saving repetitive manual input.
Financial Intern
Maestranza Consultores
06.2012 - 08.2012
- Created PowerPoint presentation used for abroad sales pitch (Seville to USA); Analyzed financial data; created spreadsheets; imputed data into the database system; oversaw quality control on communications from Seville to USA vendors in terms of language.
Human Resource Intern
Kirkland & Ellis LLP
09.2004 - 08.2008
- Administered company-wide compensation and benefit plans
- Assisted with new employee on-boarding, and ensured all pre-employment forms were completed within 72 hours
- Managed and administered 100% of pre-employment assessments to prospective candidates
- Entered new hire information into HRIS, and recorded terminations, and processed employee changes and updates
- Assisted with benefits administration, including COBRA, reporting, leave administration, and worker's compensation.
Education
Masters of Business M.B.A. - Human Resource Management
Saint Mary's University of Minnesota
12.2023
Bachelors of Arts BA - Human Resources and Spanish
Saint Mary's University of Minnesota
08.2012
Skills
- Communication Skills
- Leadership & People Skills
- Problem-solving abilities
- Advances Proficiency in Microsoft Office
- Typing 64 wpm
- DEA Background Clearance
- Communication Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Software
Microsoft word
Timeline
Substitute Teacher
Chicago Public Schools
03.2021 - Current
Analytical Linguist Contractor
MVM Inc. and Metlang
04.2018 - Current
Executive Assistant
REMAX Mi Casa Realty
01.2016 - 01.2018
Human Resource Coordinator
Office Manager Assistant
01.2015 - 01.2016
Data Coordinator
The Resurrection Project
08.2012 - 09.2014
Financial Intern
Maestranza Consultores
06.2012 - 08.2012
Human Resource Intern
Kirkland & Ellis LLP
09.2004 - 08.2008
Masters of Business M.B.A. - Human Resource Management
Saint Mary's University of Minnesota
Bachelors of Arts BA - Human Resources and Spanish
Saint Mary's University of Minnesota