Summary

Overview

Work History

Education

Skills

Languages

Timeline

Jessy Baltazar

Downey,CA

Summary

Proven leader in warehouse efficiency, adept at sorting inventory and enhancing team performance, as demonstrated at Dollskill. Skilled in maintaining exceptional organizational skills, I boosted inventory accuracy by conducting thorough inspections. My critical thinking and ability to resolve conflicts, collecting data and logging information have consistently improved operational flow and warehouse operations.

Overview

years of professional experience

Work History

Receiving / IC-QA

Dollskill

09.2019 - 06.2022

Unloaded, sorted and stored incoming merchandise.
Verified merchandise paperwork and contacted headquarters to resolve discrepancies online and in physical.
Inspected and logged all details pertaining to issues found in inventory.
Managed shipping and receiving team.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Managed inbound receiving department when the Manager had to step away for meetings.
Implemented quality control measures throughout the receiving process to ensure merchandise met company standards upon arrival.
Collaborated with other department managers to develop cross-functional strategies for maximizing warehouse performance.
Enhanced performance of receiving dock associates through guidance and motivation.
Established clear expectations and performance metrics for employees, promoting accountability within the department.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Pulled, verified, and packaged items for shipment.
Trained new staff on job duties such as: counting, organizing and inputting info into the the Retail ops database to receive merchandise.

Picker / Packer

HSN

04.2019 - 08.2019

Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
Pulled orders quickly to maintain demanding productivity goals.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Labeler

Kumar Distribution Services

10.2018 - 03.2019

Contributed to overall team success by meeting or exceeding individual quotas for completed labeled products daily.
Consistently met deadlines for labeled products while maintaining exceptional attention to detail and quality standards.
Assisted other departments when help was needed.

Detailed Inspector General

Cal Spas

06.2015 - 02.2017

Tracked supplies and equipment needed for unit activities.
Used power tools to complete essential functions of the spa.
Cleaned, detailed and inspected units in guidance of customer expectations.
Used hand tools to cut and attach wires for the radio and battery.
Engraved spa information such as size and serial number into metal templates using an engraving machine.

Retail Associate

Styles For Less

03.2015 - 05.2015

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.