Jessy Esquea
Emmaus,PA
Summary
Focused [Job Title] with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
13
13
years of professional experience
Work History
Administrative Manager
Nails Beauty Supply SRL.
04.2021 - 01.2023
- Oversaw supply inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Customer Service Administrative Assistant
Nails & Spa International Srl
03.2019 - 01.2023
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw beauty salon inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Manager
Gas Station Palma Sola C.A.
03.2010 - 04.2015
- Coordinated with human resources department to handle payroll and personnel databases.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Collected, validated, and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
Education
Bachelor of Preschool Education -
Experimental Pedagogical University "Libertador"
Puerto Cabello, Carabobo State, Venezuela02.2016
Administrative Assistant -
University of Carabobo Foundation
Valencia, Carabobo State, Venezuela05.2008
Skills
- Project Planning
- Proposal Writing
- Team Collaboration
- Overseeing Daily Activities
- Verbal and Written Communication
- Meeting Coordination
- Customer Inquiries
- Documentation
- Logistics Support Services
- Strategic Planning
Languages
Spanish
Native or Bilingual
Timeline
Administrative Manager
Nails Beauty Supply SRL.
04.2021 - 01.2023
Customer Service Administrative Assistant
Nails & Spa International Srl
03.2019 - 01.2023
Administrative Manager
Gas Station Palma Sola C.A.
03.2010 - 04.2015
Bachelor of Preschool Education -
Experimental Pedagogical University "Libertador"
Administrative Assistant -
University of Carabobo Foundation
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