Jessy Esquea
Emmaus,PA
Summary
Focused [Job Title] with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
13
13
years of professional experience
Work History
Administrative Manager
Nails Beauty Supply SRL.
Boca Chica, Santo Domingo, Dominican Republic
04.2021 - 01.2023
- Oversaw supply inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Customer Service Administrative Assistant
Nails & Spa International Srl
Boca Chica, Santo Domingo, Dominican Republic
03.2019 - 01.2023
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw beauty salon inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Manager
Gas Station Palma Sola C.A.
Moron, Carabobo State, Venezuela
03.2010 - 04.2015
- Coordinated with human resources department to handle payroll and personnel databases.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Collected, validated, and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
Education
Bachelor of Preschool Education -
Experimental Pedagogical University "Libertador"
Puerto Cabello, Carabobo State, Venezuela02.2016
Administrative Assistant -
University of Carabobo Foundation
Valencia, Carabobo State, Venezuela05.2008
Skills
- Project Planning
- Proposal Writing
- Team Collaboration
- Overseeing Daily Activities
- Verbal and Written Communication
- Meeting Coordination
- Customer Inquiries
- Documentation
- Logistics Support Services
- Strategic Planning
Languages
Spanish
Native or Bilingual
Timeline
Administrative Manager
Nails Beauty Supply SRL.
04.2021 - 01.2023
Customer Service Administrative Assistant
Nails & Spa International Srl
03.2019 - 01.2023
Administrative Manager
Gas Station Palma Sola C.A.
03.2010 - 04.2015
Bachelor of Preschool Education -
Experimental Pedagogical University "Libertador"
Administrative Assistant -
University of Carabobo Foundation
Similar Profiles
Dieunie Marie Joanne CharlesDieunie Marie Joanne Charles
Manager of Business Development and Sales at Jennifer FDC Hair Beauty Supply SRLManager of Business Development and Sales at Jennifer FDC Hair Beauty Supply SRL
Tao Cong DoTao Cong Do
Store Manager at Coco Nails Spa and Beauty Pty LtdStore Manager at Coco Nails Spa and Beauty Pty Ltd
Preeti MittuPreeti Mittu
Beauty Therapist and Nail Technincian at Kayra Beauty and NailsBeauty Therapist and Nail Technincian at Kayra Beauty and Nails