Jessy Norwillo
Coplay,United States
Summary
I'm Jessy Norwillo, and I bring over a decade of experience in semiconductor manufacturing supervision andtechnical support. My journey at SHELLBACK Semiconductor Technology has been marked by success,progressing from the Lead of SRD Operations & Technical Support to my current role as a ManufacturingSupervisor.
Over the past four years in this role, I've led a dedicated team, overseeing various operations like machineand rotor shops, electro polish, poly fabrication shop, SRD sub and final assembly, and SRD final test. Myresponsibilities include daily production coordination, managing new orders, and implementing productionscheduling. I've ensured seamless departmental capacity planning and material coordination to support productionplans. My expertise in continuous improvement and lean manufacturing has optimized production processes, andI am deeply committed to performance reporting, engineering support, and providing top-notch customer technicalassistance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manufacturing Supervisor / Senior Technical Support Specialist
SHELLBACK Semiconductor Technology
2022.03 - 2023.12
- Manufacturing Floor Production Supervisor - Responsibility for staff of 10-12 direct reports
- Operations include machine and rotor shops, electro polish, poly fabrication shop, SRD sub and final assembly, and SRD final test
- Responsibilities include Daily Production - Coordinate activities and inter department functions for all various models of SRD production
- New Orders - Review, launch and ID of customer delivery date
- Production Scheduling - Departmental capacity planning, coordination of material availability, job release and production planning functions, to support production plans
- Bi weekly work center backlog report and spares production reviews
- Continuous Improvement / Lean Manufacturing - Optimization of production process throughout the manufacturing operation
- Develop process documentation as needed
- Performance Reporting - Monthly reports of key department assembly hours tracking
- Data collection & graphic reports of production issues
- Labor hours & job costing reviews
- Maintain departments on time shipment performance
- Engineering Support - Provide staff and execute evaluation testing for SRD engineering projects
- Includes cost reduction, product enhancements and obsolescence issues
- Customer and Technical Support - Provide direct technical support to customers, FSEs and regional centers in order to resolve field SRD and rotor performance issues
- Support some in house and onsite field service requirements utilizing production personnel.
Lead of SRD Operations & Technical Support
SHELLBACK Semiconductor Technology
2020.11 - 2022.03
- Spin Rinse Dryer Production Supervisor - Responsibility for staff of 10-12 direct reports
- Operations include machine and rotor shops, electro polish, poly fabrication shop, SRD sub and final assembly, and SRD final test
- Responsibilities include Daily Production - Coordinate activities and inter department functions for all various models of SRD production
- New Orders - Review, launch and ID of customer delivery date
- Production Scheduling - Departmental capacity planning, coordination of material availability, job release and production planning functions, to support production plans
- Bi weekly work center backlog report and spares production reviews
- Continuous Improvement / Lean Manufacturing - Optimization of production process throughout the manufacturing operation
- Develop process documentation as needed
- Performance Reporting - Monthly reports of key department assembly hours tracking
- Data collection & graphic reports of production issues
- Labor hours & job costing reviews
- Maintain departments on time shipment performance
- Engineering Support - Provide staff and execute evaluation testing for SRD engineering projects
- Includes cost reduction, product enhancements and obsolescence issues
- Customer and Technical Support - Provide direct technical support to customers, FSEs and regional centers in order to resolve field SRD and rotor performance issues
- Support some in house and onsite field service requirements utilizing production personnel.
Senior Engineering Technician/Senior Technical Support Specialist
SHELLBACK Semiconductor Technology
2017.04 - 2020.11
- SRD sub and final assembly, and SRD final test
- Responsibilities include Daily Production - Coordinate activities and inter department functions for all various models of SRD production
- New Orders - Review, launch and ID of customer delivery date
- Production Scheduling - Departmental capacity planning, coordination of material availability, job release and production planning functions, to support production plans
- Bi weekly work center backlog report and spares production reviews
- Continuous Improvement / Lean Manufacturing - Optimization of production process throughout the manufacturing operation
- Develop process documentation as needed
- Performance Reporting - Monthly reports of key department assembly hours tracking
- Data collection & graphic reports of production issues
- Labor hours & job costing reviews
- Maintain departments on time shipment performance
- Engineering Support - Provide staff and execute evaluation testing for SRD engineering projects
- Includes cost reduction, product enhancements and obsolescence issues.
Supply Planner
Americold Logistics, LLC.
2015.06 - 2017.04
Education
Technical - Automotive Engineering Technology/Technician
Lehigh Career & Technical Institute
01.2005
Skills
- Semiconductors
- Mechanical, Electrical, and Plumbing (MEP)
- Project Planning
- Technical Support
- Six Sigma
- Supervisory Skills
- Chemical Processing
- Manufacturing Process Improvement
- Crossfunctional Team Leadership
- 6S
Certification
Certified Forklift Operator - osha, n/a
Honors Awards
- Next Generation SRD Development - SHELLBACK Semiconductor Technology, 2020
- FLUID FLOW MEASUREMENT TOOL (FFMT) - SHELLBACK Semiconductor Technology, 2020
Timeline
Manufacturing Supervisor / Senior Technical Support Specialist
SHELLBACK Semiconductor Technology
2022.03 - 2023.12
Lead of SRD Operations & Technical Support
SHELLBACK Semiconductor Technology
2020.11 - 2022.03
Senior Engineering Technician/Senior Technical Support Specialist
SHELLBACK Semiconductor Technology
2017.04 - 2020.11
Supply Planner
Americold Logistics, LLC.
2015.06 - 2017.04
Technical - Automotive Engineering Technology/Technician
Lehigh Career & Technical Institute
Certified Forklift Operator - osha, n/a
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