Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessyca Hernandez

Halethorpe,MD

Summary

Dedicated Medical Assistant with a track record of boosting patient satisfaction at Montgomery Health Center, adept in HIPAA compliance and delivering compassionate care. Experience in phlebotomy and customer service, enhancing patient communication and care standards. Fluent in Spanish, ensuring effective patient interactions and support.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

Montgomery Health Center
10.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Performed EKGs and other diagnostic tests.
  • Administered Vaccines as prescribed, adhering strictly to protocols for patient safety.
  • Helped translating for patients to improve better communication with Physicians.
  • Answered telephone calls to offer office information, answer questions.

Cashier

Noodles & Company
11.2022 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, and join reward programs.

Education

No Degree - Certified Medical Assistant

Fortis College
09-2024

High School Diploma -

Fairmont Heights High
Capitol Heights
05-2023

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • Phlebotomy
  • Compassionate
  • CPR

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

Timeline

Medical Assistant

Montgomery Health Center
10.2024 - Current

Cashier

Noodles & Company
11.2022 - 08.2024
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).

No Degree - Certified Medical Assistant

Fortis College

High School Diploma -

Fairmont Heights High
Jessyca Hernandez