Jessyca Hernandez
Halethorpe,MD
Summary
Dedicated Medical Assistant with a track record of boosting patient satisfaction at Montgomery Health Center, adept in HIPAA compliance and delivering compassionate care. Experience in phlebotomy and customer service, enhancing patient communication and care standards. Fluent in Spanish, ensuring effective patient interactions and support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Montgomery Health Center
10.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests.
- Administered Vaccines as prescribed, adhering strictly to protocols for patient safety.
- Helped translating for patients to improve better communication with Physicians.
- Answered telephone calls to offer office information, answer questions.
Cashier
Noodles & Company
11.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, and join reward programs.
Education
No Degree - Certified Medical Assistant
Fortis College
09-2024
High School Diploma -
Fairmont Heights High
Capitol Heights05-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Phlebotomy
- Compassionate
- CPR
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Timeline
Medical Assistant
Montgomery Health Center
10.2024 - Current
Cashier
Noodles & Company
11.2022 - 08.2024
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
No Degree - Certified Medical Assistant
Fortis College
High School Diploma -
Fairmont Heights High
Similar Profiles
Sidney LladoSidney Llado
Occupational Therapist at Montgomery Village Health Care CenterOccupational Therapist at Montgomery Village Health Care Center
ELIZABETH DIARCANGELOELIZABETH DIARCANGELO
Administrator- Office of Community Connections at Montgomery County Department of Health & Human ServicesAdministrator- Office of Community Connections at Montgomery County Department of Health & Human Services
Shelby SchmittShelby Schmitt
RN, Medical-Surgical at G.V. (Sonny) Montgomery VA Medical CenterRN, Medical-Surgical at G.V. (Sonny) Montgomery VA Medical Center