Jessyca Johnson
Florissant,MO
Summary
Proven Provider Data Analyst at UnitedHealth Group, adept in HIPAA Compliance and showcasing a strong work ethic. Excelled in enhancing provider data management and claim resolution efficiency, achieving significant process improvements. Leveraged healthcare industry knowledge and data storytelling to foster cross-functional collaboration, driving strategic initiatives and compliance.
Overview
11
11
years of professional experience
Work History
Provider Data Analyst
UnitedHealth Group
Maryland Heights, MO
07.2023 - Current
- Supported strategic initiatives by providing comprehensive insights into provider data trends and potential areas of improvement.
- Streamlined provider data management through the development of automated systems and tools.
- Collaborated with cross-functional teams to ensure seamless integration of provider data across multiple platforms.
- Facilitated effective communication between different departments involved in managing providers'' records, fostering a collaborative work atmosphere that enhanced productivity levels overall.
- Maintained compliance with industry regulations by ensuring accurate documentation and reporting of all relevant provider information.
Subject Matter Expert - VACCN
UnitedHealth Group
Maryland Heights, MO
06.2022 - 07.2023
- Identified opportunities for process improvements, resulting in increased efficiency in handling large datasets.
- Maintained up-to-date knowledge of industry trends, incorporating best practices into daily work routines.
- Accelerated decision-making process with real-time access to critical information through efficient data-loading strategies.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Mentored junior team members, contributing to their professional growth and development.
- Evaluated existing resources and developed new strategies to maximize effectiveness in addressing identified
Provider Data Analyst
UnitedHealth Group - VACCN
Maryland Heights, MO
03.2020 - 06.2022
- Supported strategic initiatives by providing comprehensive insights into provider data trends and potential areas of improvement.
- Collaborated with cross-functional teams to ensure seamless integration of provider data across multiple platforms.
- Facilitated effective communication between different departments involved in managing providers'' records, fostering a collaborative work atmosphere that enhanced productivity levels overall.
- Maintained compliance with industry regulations by ensuring accurate documentation and reporting of all relevant provider information.
- Managed multiple projects simultaneously while maintaining strict deadlines, showcasing exceptional organizational skills in fast-paced environments.
QuEST
UnitedHealth Group
Maryland Heights, MO
01.2017 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Provider Claim Resolution Specialist
United Healthcare Group
Maryland Heights, MO
10.2013 - 01.2017
- Acted as a liaison between providers and other departments within the organization, fostering collaboration and coordination for better claim outcomes.
- Improved provider satisfaction by addressing their concerns promptly and providing clear explanations on claim denials or adjustments.
- Enhanced claim resolution efficiency by streamlining the provider claim submission process.
- Ensured accurate documentation of all actions taken during the claims resolution process, facilitating audits or reviews as needed.
- Participated actively in team meetings and contributed valuable insights towards improving overall team performance in the area of claims resolution.
Education
Bachelor Of Science In Management - Business Management
University of Phoenix
Tempe, AZSkills
- HIPAA Compliance
- Healthcare Industry Knowledge
- Data Storytelling
- Strong Work Ethic
- Attention to Detail
- Flexible Schedule
- Process Improvement
Timeline
Provider Data Analyst
UnitedHealth Group
07.2023 - Current
Subject Matter Expert - VACCN
UnitedHealth Group
06.2022 - 07.2023
Provider Data Analyst
UnitedHealth Group - VACCN
03.2020 - 06.2022
QuEST
UnitedHealth Group
01.2017 - 03.2020
Provider Claim Resolution Specialist
United Healthcare Group
10.2013 - 01.2017
Bachelor Of Science In Management - Business Management
University of Phoenix