JESSYCA MEDINA
Leesburg,FL
Summary
To obtain a position where my strong work ethics, attention to detail, excellent organizational and customer service skills, and high level of experience skills can add value and where I would have an opportunity for professional growth and advancement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Lead Electronic Funds Transfer & Payroll Specialist
Jovia Financial Credit Union
04.2019 - Current
- Accept and process electronic wire transfer requests from clients and bank employees
- Perform various security related functions such as verifications and callback confirmations to validate the authenticity of outgoing wire transfers and ACH
- Process all outgoing electronic wire transfers (Domestic, International USD, and International Foreign Currency, etc.) for external and internal customers in accordance with established policies and procedures
- Utilize multiple servicing systems for research and processing (i.e., SWIFT/IBAN)
- Review and consider reasonableness of requested electronic wire transfer to help manage the risk potential fraud/suspicious transactions
- Identify and escalate non-routine transactions and exceptions to eliminate potential fraud/suspicious situations
- Perform end-of-day reconciliations
- Monitor the status of electronic wire transfers throughout the business day to ensure deadlines are met
- In depth working knowledge of electronic wire transfers regulations (OFAC, BSA/AML, Dodd-Frank, etc.)
- Investigate and research suspicious or fraudulent claims in accordance with bank policy
- Assist/train employees to process electronic wire transfers on the bank’s internal applications
- Execute specialized research to resolve problems and disputes
- Provide a high level of professional customer service
- Develop and maintain strong partnerships with internal sales and support teams and other cliental
- Process payroll for every school in the Nassau County District.
- Managed payroll data entry and processing for 240 employees to comply with predetermined company guidelines.
- Reviewed time records for 240 employees to verify accuracy of information.
Bursar Budget and Contracts Manager
Lake Sumter State College
11.2017 - 12.2018
- Reconcile all bank accounts for the college
- Prepare monthly detailed reports for distribution to budget manager’s campus-wide
- Process and maintain records for invoices, collections, deposits, disbursements for tuition and other student related funds
- Manage purchase requisitions, receiving and invoicing functions
- Manage post award activities of the college’s grants and contracts to help ensure compliance
- Maintain process flow from financial records to Bursar's Office, Business, Accounting, Enrollment Services and other offices throughout the college
- Manage the collections process, including but not limited to sending collection letters, contacting delinquent account holders, preparing accounts to be turned over to a collection’s agency, working directly with collections agency, updating student accounts weekly, and verifying agency fee for performance
- Participate in the reconciliation of the Bursar's Office records with those of the Accounting Office to help ensure complete agreement of billing, receipts, disbursements, and outstanding receivable records.
Customer Service Accounting
Sumter County Tax Collector
04.2016 - 11.2017
- Execute duties in a fast paced and sometimes stressful environment
- Consistently interact with others in a proactive professional manner
- Compile and analyze various statistical data and transactional information for the purpose of daily, monthly, and year-end balancing and reporting
- Assist with budget preparation and/or coordinate Tax Collectors budget submissions, monitor revenue and expenditures, and notify managers when corrective action is needed
- Assist in the preparation of various daily, monthly, and annual reports
- Assist with coordination of record keeping and maintain of fiscal and management reports
- Assist customers with property tax and Department of Motor Vehicles tag renewal.
Treasury Money Trader Specialist
Federal Home Loan Bank of New York
05.2012 - 08.2015
- Determine daily cash position
- Monitor the Bank’s Federal Reserve account and maintain the proper balance
- Maintain relationships with Money Market brokers and other dealers in monitoring the financial markets throughout the day
- Set term deposit and short-term advance program rates
- Administer the Bank’s debt and treasury activities
- Act as liaison with operations department serving the Bank’s customers advising them of changes in current market rates for term deposit and short-term advance rates.
Customer Credit Service Manager
Federal Home Loan Bank of New York
08.2009 - 05.2012
- Process advance and forward starting advance transactions
- Process municipal letter of credit transactions
- Maintain customer roles and financial data in various databases
- Perform morning and evening proofs for advances and other credit extensions
- Contact members daily to notify them of maturing advances and record their plans to pay or renew advances
- Assist the Electronic Funds Transfer department during resource constraint.
Operational Accounts Manager
Staffmark
01.2008 - 07.2009
- Support pre-employment activities for Talent Acquisition team
- Evaluate candidates’ applications for minimum qualifications
- Arrange interviews schedules, travel, and logistics for candidates
- Administer skills testing of job applicants and record scores of all tests
- Schedule drug screening, finger printing and background checks
- Conduct temporary employee performance evaluations
- Process candidates through the Human Resource Information System
- Process all the I-Form, E-Verify, payroll after offer letter was collected.
Electronic Funds Transfer Wire Specialist
Federal Home Loan Bank of New York
08.2005 - 12.2007
- Provide the highest level of service to Bank members
- Process incoming and outgoing domestic and international electronic money transfers
- Process daily reserve requirement amounts that members must maintain with the Bank
- And prepare reserve requirements reports daily
- Notify customers to confirm payment amounts
- Assist customers requiring support with the Bank’s online service
- Reconcile differences related to electronic money transfers.
Education
Bachelor's Degree - Business Administration
Berkeley College
Associate Degree - Applied Science
Berkeley College
Master's Degree - Business Administration
Skills
- Proficient in Microsoft Office, Word, Outlook, Access, PowerPoint
- Bilingual (Spanish and English)
- WireXChange
- Fiserv
- DNA
- Customer Service
- Excellent Multi-tasker
- Meeting deadlines
- Billing
- Collaborative team member
- Telephone and email etiquette
- Exceptionally organized
Certification
- Notary Public- State of Florida (Bonded through National Notary Association)
- Real Estate Agent for EXP Realty
- Nationwide Mortgage Loan Originator License (Certified in Florida and New York)
- Live Scan Finger Print for the Florida Department of Law Enforcement (FDLE)
Languages
Spanish
Native or Bilingual
Timeline
Senior Lead Electronic Funds Transfer & Payroll Specialist
Jovia Financial Credit Union
04.2019 - Current
Bursar Budget and Contracts Manager
Lake Sumter State College
11.2017 - 12.2018
Customer Service Accounting
Sumter County Tax Collector
04.2016 - 11.2017
Treasury Money Trader Specialist
Federal Home Loan Bank of New York
05.2012 - 08.2015
Customer Credit Service Manager
Federal Home Loan Bank of New York
08.2009 - 05.2012
Operational Accounts Manager
Staffmark
01.2008 - 07.2009
Electronic Funds Transfer Wire Specialist
Federal Home Loan Bank of New York
08.2005 - 12.2007
Bachelor's Degree - Business Administration
Berkeley College
Associate Degree - Applied Science
Berkeley College