Jessyca Rice

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Taught patients about medications, procedures, and care plan instructions.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

• Operated radiologic equipment to produce diagnostic images and films.
• Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
• Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
• Handled private and confidential information in compliance with hospital policies and procedures.
• Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
• Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
• Championed a positive work environment that fostered teamwork, professional growth, and job satisfaction among staff members.
• Coordinated equipment upgrades and replacements to keep pace with advancing technology, ensuring optimal diagnostic capabilities.
• Increased departmental productivity by providing ongoing training and mentorship to junior radiologic technologists.

• Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
• Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
• Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
• Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
• Operated radiologic equipment to produce diagnostic images and films.
• Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
• Handled private and confidential information in compliance with hospital policies and procedures.
• Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
• Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
• Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
• Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
• Communicated test results to physicians and other healthcare professionals.
• Repaired and troubleshot radiologic equipment.
• Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
• Participated in continuing education programs related to radiology.
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
• Served as a liaison between radiology department and hospital administration, advocating for resources and support to enhance patient care services.

• Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
• Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
• Negotiated contracts with vendors, securing favorable terms while maintaining quality service provision.
• Updated record-keeping systems for improved organization and accessibility of important information.
• Facilitated conflict resolution between tenants, promoting a positive living environment for all residents.
• Streamlined rent collection processes for increased efficiency and fewer late payments.
• Enhanced property appearance by coordinating regular maintenance, repairs, and landscaping updates.
• Conducted regular property inspections to ensure compliance with safety regulations and housing standards.
• Prepared comprehensive reports on property performance, providing insights into areas for improvement or growth opportunities.
• Coordinated move-in/move-out processes efficiently while minimizing vacancy periods.
• Developed emergency response plans to ensure tenant safety during unexpected incidents or natural disasters.

• Answered phones to respond to customer questions, provide information and schedule appointments.
• Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
• Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
• Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
• Input patient data into computer system using Software and checked information for accuracy.
• Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
• Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed electric muscle stimulation, massage, and mechanical traction.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
• Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
• Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Maintained office website and social media to promote business and advertise products and treatment plans.
• Assisted with marketing by distributing materials to area medical offices and reaching out to potential patients.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Oriented and trained new staff on proper procedures and policies.

Completed coursework in classroom including labs, pharmacology, and phlebotomy.

Completed clinical work in SLU, St. Louis Children's, and St. Claire Hospital.

Completed training in Trauma 1 Centers, Nursery, ER, ICU, Surgery, Physician, and Orthopedics.

• Dean's List Fall 2024

• Relevant Coursework: Medical Terminology, Radiographic studies, Anatomy and Physiology, Health Information Systems
• Professional Development: Additional training as a medical assistant in general medicine and orthopedic specialties, Floor/Department Supervisor, Authorization specialist and management and PR rep for Orthopedic and Chiropractic Practice.

• Extracurricular Activities: Volunteer Firefighter
• Honoree of Certificate with distinction