Jessyca Cantu
Los Angeles,California
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Engine Co N28
06.2023 - Current
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Bartender
Engine Co N28
06.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
No Degree -
UNIVERSIDADE PUC
BrazilSkills
- Safe Food Handling
- Order Delivery Practices
- Beverage Preparation
- Food Delivery
- Table Setting
- Menu Memorization
Timeline
Server
Engine Co N28
06.2023 - Current
Bartender
Engine Co N28
06.2023 - Current
No Degree -
UNIVERSIDADE PUC
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