Jessyka Leal
Coconut Creek,FL
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for guests.
Open to learning new things.
Overview
4
4
years of professional experience
Work History
Server
Duffys Sports Bar
Deerfield Beach, Florida
10.2023 - Current
- Accurately recorded orders on cash register and point of sale system.
- Stayed informed about daily specials, new menu items, promotions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Universal Dockside Inn and Suites
Orlando, Florida
08.2022 - 07.2023
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Baja Cafe
Deerfield, WI
08.2020 - 07.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served food and beverages promptly with focused attention to customer needs.
Education
Diploma -
Monarch High School
Coconut Creek, Florida06.2021
Skills
- Positive and professional
- Suggestive Selling
- Guest Engagement
- Complaint resolution
- Product Knowledge
- Prioritization
- Inventory Control
- Supply Restocking
References
• Available upon request
Hobbies
- Fluent in English and Portuguese
- Church leader group
Timeline
Server
Duffys Sports Bar
10.2023 - Current
Server
Universal Dockside Inn and Suites
08.2022 - 07.2023
Server
Baja Cafe
08.2020 - 07.2022
Diploma -
Monarch High School