Jessyka Lopez
SCHERTZ
Summary
Dynamic HR Attendant Coordinator at Pride PHC Services, recognized for exceptional customer service and strong work ethic. Enhanced guest experiences through effective team collaboration and proactive problem-solving. Developed training programs for new staff, fostering a culture of reliability and cleanliness, while maintaining high standards of facility upkeep. Love learning new skills.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Attendant Coordinator
Pride PHC Services
10.2016 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Coordinated with maintenance staff to ensure timely repairs, keeping facilities in top condition.
- EVV Specialist
- Vesta Certified
- Bloodborne Certified
- Etc
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Education
No Degree - Medical Coding And Billing
Martinsburgh College
341 Aikens Ctr, Martinsburg, WV 2540403-2024
No Degree - Medical Administration
MB Merit Institute
San Antonio, Tx09-2015
No Degree - Medical Assistant
Career Point College
San Antonio, Tx05-2011
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Initiative and Self-motivation
Certification
Vesta Certified
Clients rights hipaa and elderly abuse prevention certified
Medical coding and billing certified
Bloodborne certified
Timeline
HR Attendant Coordinator
Pride PHC Services
10.2016 - Current
No Degree - Medical Coding And Billing
Martinsburgh College
No Degree - Medical Administration
MB Merit Institute
No Degree - Medical Assistant
Career Point College
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