"Jessy" Michelle Sceberras
Aspen,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Property Care Taker/Horse Trainer
Chrome Hearts Private Residents
Aspen, CO
12.2016 - 12.2023
- Ensured proper maintenance and upkeep of the property grounds, including lawn care, landscaping, and snow removal.
- Conducted regular inspections of exterior areas to identify any needed repairs or improvements.
- Maintained accurate records of all tasks completed, supplies purchased, and equipment used.
- Performed minor repair work such as painting, carpentry, plumbing, electrical work, and masonry when necessary.
- Coordinated with outside contractors for major repairs or construction projects.
- Secured the premises by locking doors and gates after hours.
- Responded to emergency calls in a timely manner.
- Organized preventative maintenance schedules for all building systems and equipment.
- Greeted visitors courteously at the property entrance and directed them accordingly.
- Assisted with cleaning common areas as required by company policy.
- Conducted routine inspection and cleaning of property and common areas to maintain strict health and safety standards.
Guest Advocate
Chrome Hearts Private Residents
Aspen, CO
12.2016 - 12.2023
- Provided assistance to guests throughout their stay.
- Resolved guest complaints in a professional manner.
- Organized special requests such as wake up calls, extra pillows, cribs.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Welcomed large volume of guests and improved overall customer service.
- Identified issues and established facts to produce practical decisions and solutions for guests.
- Maintained knowledge of local activities and events to educate guests on options.
- Provide all duties asked for owners and high profile guests.
- Assist in prep for all parties and holidays.
- Provided transportation to and from private airport.
- Arranged activities whenever asked.
Private Catering Server
Kellie Young
Aspen, CO
05.2022 - 10.2022
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Worked multi-course dinners with pre-plated foods.
Bartender /Food Server
Steeps
Aspen, CO
05.2021 - 10.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees to perform duties.
- Assisted in setting up the bar for service shift.
- Cleansed glasses with sanitizing solution after each use.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Server
Marriott W Asepn
Aspen, CO
09.2019 - 06.2020
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Upheld high standards of sanitation in accordance with health department regulations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
Bachelor of Science - Equine Science Managment
Meredith Manor International Equestrian Center
Waverly, WV2023
Skills
- Training Program Development
- Animal Training
- Positive Reinforcement Methods
- Creative Problem-Solving
- Customer Service
- Behavior Modification Techniques
- Data Management
- Assisting High Profile visitors with all request
- Managing private airport pickup/drop offs
- Assisting in cooking/cleaning/bartending/party planing
- Personal assistant duties when asked
- Comfortable resolving conflict
- Enthusiastic energy
References
References available upon request.
Timeline
Private Catering Server
Kellie Young
05.2022 - 10.2022
Bartender /Food Server
Steeps
05.2021 - 10.2022
Server
Marriott W Asepn
09.2019 - 06.2020
Property Care Taker/Horse Trainer
Chrome Hearts Private Residents
12.2016 - 12.2023
Guest Advocate
Chrome Hearts Private Residents
12.2016 - 12.2023
Bachelor of Science - Equine Science Managment
Meredith Manor International Equestrian Center
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