Jest Sheverth
Arlington,CA
Summary
Organized Healthcare Administrator with outstanding record of communicating with members of staff to provide administrative needs and requirements. Conducted meetings with staff concerning budgets, program management and compliance. Consistently achieved outstanding ratings for quality care and community presence.
Overview
10
10
years of professional experience
Work History
Hospital Administrator
Cigna-HealthSpring
Arlington Heights, IL
02.2018 - Current
- Organized, directed and coordinated medical and health services according to organizational policies and goals.
- Oversaw recruitment, hiring and evaluation of administrative staff, nurses and doctors.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Responded to inquiries from doctors, nurses and patients with accurate information.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Manager
Arlington Memorial Hospital
Arlington Heights, IL
08.2016 - 02.2018
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Accomplished multiple tasks within established timeframes.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Associate Manager
Hospitality Staffing
Arlington Heights, IL
08.2012 - 12.2016
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Oversaw training and onboarding process for all newly hired employees within 25
- Coordinated resources from stakeholders and mapped out project deliverables.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Bachelor of Arts - Business Administration
University of Phoenix
Tempe, AZ11.2013
Skills
- Loss prevention management
- Project oversight
- Team Building
- Profit improvements
- Multidisciplinary team collaboration
- Training and mentoring
Timeline
Hospital Administrator
Cigna-HealthSpring
02.2018 - Current
Manager
Arlington Memorial Hospital
08.2016 - 02.2018
Associate Manager
Hospitality Staffing
08.2012 - 12.2016
Bachelor of Arts - Business Administration
University of Phoenix
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