Jester Cruz

• Maintained grounds by trimming, weeding, and general clean-up.
• Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
• Operated landscaping equipment with focus on safety and machine longevity.
• Handled hedge, bush, and shrub trimming.
• Installed stonework according to landscape design plan and client specifications.
• Removing unwanted, dead or damaged trees
• Monitoring and maintaining plant health

To carry out metal structure projects, we provided the following services:

• Mechanical cutting and oxycutting
• Bent and curved
• Conventional and submerged arc welding
• Manufacture of reinforced beam
• Conventional or special cleaning and painting
• Transport and assembly of projects

• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Verify attendance and schedule of team members.
• Monitor calls for Quality Assurance purposes.
• Handle escalated calls from customers (supervisor calls) for better comprehension of client satisfaction.
• Assist agents with any questions on policies or product knowledge.
• Maintain the flow of communication for results and reports back and forth for operations and agents

• Processed various transactions with accuracy and according to bank standards and legal requirements.
• Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
• Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
• Educated customers about available services, products and bank resources.