Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Software
Timeline

JESTER SANCHEZ

IT Support
Bronx,NY

Summary

Friendly Help Desk Technician dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Eager to apply personal technical knowledge to support tasks Motivated to learn, grow and excel in Information Technology

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Sales Associate/Tech Support

Jewelry Display of NY
New York, NY
03.2018 - Current
  • in charge of the maintenance and repair of several computers, printers, and networking components within the company.
  • Speaking with new clients and selling products
  • Completed orders and organized product deliveries to meet customer timetables.

Sales Associate

Walmart
White Plains, NY
08.2016 - 11.2018


  • Helped customers locate products and checked store system for merchandise at other sites.

Computer Programming Instructor

Purchase College, SUNY
White Plains, NY
07.2015 - 08.2016


  • Programs taught were: JavaScript, HTML, CSS Tinkercad, MC Edit, and Construct.
  • Planned and implemented curriculum to teach up-to-date technology to 12 students.

Education

Bachelor -

Purchase College, SUNY
01.2014 - 05.2018

Skills

Software diagnosis

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Certification

CompTIA A+ Certification - Nov 2021-Nov 2023

Hobbies

  • Programming with Python and other coding languages
  • PC building and repairs

Software

Excel

Adobe Programs

Timeline

Sales Associate/Tech Support - Jewelry Display of NY
03.2018 - Current
Sales Associate - Walmart
08.2016 - 11.2018
Computer Programming Instructor - Purchase College, SUNY
07.2015 - 08.2016
Purchase College, SUNY - Bachelor,
01.2014 - 05.2018

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