JOSHUA ESTIGOY
Hayward,CA
Summary
Highly adaptable and efficient individual consistently demonstrating a positive and supportive attitude towards colleagues and tasks. Known for ability to quickly learn and adapt to new job requirements, ensuring seamless integration into any work environment.
Overview
15
15
years of professional experience
Work History
Production Builder
Penumbra
05.2024 - Current
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
- Followed instructions and safety protocols while operating machinery and equipment.
Manufacturing Production Associate
Tesla
10.2023 - 04.2024
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Made sure that products were produced on time and are of good quality.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.
- Consistently met production targets through effective time management, prioritization of tasks, and teamwork.
General Merchandise Expert
Target
11.2021 - 09.2023
- Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
- Facilitated efficient customer transactions at registers while prioritizing accuracy in handling cash payments and processing returns.
- Supported inventory management efforts with timely unloading of shipments and accurate record-keeping of incoming products.
- Collaborated with team members to achieve daily goals, promoting a positive work atmosphere.
- Assisted in training new employees, sharing expertise on store procedures and best practices for success in the role.
Advanced Driver Assistance Systems Test Operator
Tesla
06.2021 - 09.2021
- Improved product quality by conducting thorough tests and identifying areas for improvement.
- Demonstrated excellent problem-solving skills, quickly identifying root causes of failures and proposing viable solutions for their mitigation.
- Reduced equipment downtime, maintaining testing devices in optimal condition through regular maintenance and calibration.
- Achieved timely completion of projects by consistently meeting or exceeding established goals and timelines.
- Maintained a safe working environment, adhering strictly to safety protocols during all testing processes.
Vehicle Test Driver
Mercedes-Benz R&D
08.2019 - 02.2020
- Collaborated with cross-functional teams to develop solutions for identified issues, enhancing product quality and reliability.
- Assisted engineers in the validation process of new software releases through rigorous test drives under diverse environments.
- Ensured accurate data collection during tests by calibrating instrumentation equipment and maintaining proper test conditions.
- Increased vehicle safety by performing comprehensive pre-drive inspections and reporting defects promptly.
- Supported prototype vehicle launches by conducting extensive durability tests and identifying areas for improvement.
Autonomous Vehicle Trainer
Cruise Automation
06.2018 - 07.2019
- Supported continuous improvement initiatives by actively participating in team meetings, sharing observations, and suggesting process improvements.
- Assisted in refining route mapping strategies by providing detailed feedback on navigation performance during test runs.
- Enhanced vehicle safety by conducting thorough pre and post-operation inspections of autonomous vehicles.
- Developed comprehensive training materials for new autonomous vehicle trainers, ensuring consistent onboarding procedures.
- Managed data collection efforts during test drives, accurately recording key metrics related to vehicle performance and behavior.
Transportation Security Officer
TSA
07.2016 - 10.2017
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
Sales Expert
Apple
02.2014 - 04.2016
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
- Delivered engaging product demonstrations that showcased unique value propositions to prospective customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Implemented regular training sessions on products offerings strengthening the team''s ability to present a unified and knowledgeable sales pitch.
Customer Service Representative
Office Depot Inc
10.2009 - 06.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Responded to customer requests for products, services, and company information.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
Certificate - Architecture
Chabot College
Hayward, CAHigh School Diploma -
Freedom High School
Oakley, CA06.2008
Skills
- Customer Service
- Vehicle Autonomy
- Security
- Manufacturing
- Critical Thinking
- Sales
- Teamwork
- Creativity
Timeline
Production Builder
Penumbra
05.2024 - Current
Manufacturing Production Associate
Tesla
10.2023 - 04.2024
General Merchandise Expert
Target
11.2021 - 09.2023
Advanced Driver Assistance Systems Test Operator
Tesla
06.2021 - 09.2021
Vehicle Test Driver
Mercedes-Benz R&D
08.2019 - 02.2020
Autonomous Vehicle Trainer
Cruise Automation
06.2018 - 07.2019
Transportation Security Officer
TSA
07.2016 - 10.2017
Sales Expert
Apple
02.2014 - 04.2016
Customer Service Representative
Office Depot Inc
10.2009 - 06.2012
High School Diploma -
Freedom High School
Certificate - Architecture
Chabot College