Jestina Griffin
Idaho Falls,ID
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, and provide feedback. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
Work History
Food and Beverage Cashier
KFC
07.2014 - 11.2015
- Utilized product knowledge of food to make suggestions to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
Dietary Aide
Village Health Care Center
11.2015 - 06.2016
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for residents.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
CNA
Village Health Care Center
06.2016 - 09.2016
- Answered call lights and supported resident comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for resident health and satisfaction.
- Promoted good oral and personal hygiene by aiding residents bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Food and Beverage Cashier
KFC
10.2016 - 11.2018
- Utilized product knowledge of food to make suggestions to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
Supervisor
Starbucks
05.2017 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Take coffee, food, and other beverage orders and prepare them for customers quickly and effectively.
- Delivering excellent customer skills while maintaining a clean, professional appearance and dining area for guest satisfaction.
- Provided correct change to customers while following cash handling policies and procedures.
On Call Detention Officer
3B Detention Center
01.2020 - 02.2021
- Wrote daily reports and maintained logs of residents activities and behaviors.
- Conducted physical searches of residents and premises in search of weapons and contraband.
- Took custody of residents from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Monitor phone calls with residents.
- Maintain order, discipline, and safety of residents.
- Ensure compliance with laws, regulations, and policies.
- Monitored security control panels, cameras, and entries. Executed outer and inner perimeter facility security.
Education
High School Diploma -
Sentinel High School
Missoula, MT06.2016
Skills
- Strong Communication Skills
- Highly Dependable
- Organized
- Teamwork
- Multitasking
- Coffee Machinery
- Microsoft Windows
Timeline
On Call Detention Officer
3B Detention Center
01.2020 - 02.2021
Supervisor
Starbucks
05.2017 - Current
Food and Beverage Cashier
KFC
10.2016 - 11.2018
CNA
Village Health Care Center
06.2016 - 09.2016
Dietary Aide
Village Health Care Center
11.2015 - 06.2016
Food and Beverage Cashier
KFC
07.2014 - 11.2015
High School Diploma -
Sentinel High School
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