Jestinea Tso
Phoenix,AZ
Summary
Seeking a position as a Research and Development Technician Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Compounding Pharmacy Technician III
Covetrus
07.2017 - Current
- Consistently maintained a high level of attention to detail when calculating compound ratios for individualized therapies prescribed by healthcare providers.
- Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
- Enhanced compounding accuracy by meticulously following formulas and procedures.
- Continuously updated knowledge of pharmaceutical industry trends and regulations through professional development opportunities.
- Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
Pharmacy Technician
Walgreens CPO
10.2013 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Supervisor
Omnicare
06.2014 - 06.2017
- Streamlined the workflow in the IV room by organizing workstations and standardizing processes.
- Conducted routine audits of IV preparation processes to identify areas for improvement and implement corrective actions as needed.
- Collaborated with pharmacists to develop standardized protocols for common IV preparations, improving consistency across the department.
- Reduced medication errors by conducting thorough quality control checks on all compounded sterile preparations.
- Actively engaged in continuous quality improvement efforts by identifying areas of opportunity and implementing changes aimed at enhancing overall operations and patient care outcomes within the pharmacy department.
- Maintained a clean and safe environment within the IV room through regular cleaning schedules and adherence to USP 797 guidelines.
- Increased staff knowledge of relevant drug information by leading educational sessions on new medications and their uses in sterile compounding.
- Worked closely with pharmacists to review patient profiles for medication appropriateness, ensuring safe and effective therapy for all patients receiving IV medications.
Pharmacy Technician Extern
Banner Gateway Medical Center
06.2013 - 07.2013
- Compounding, Unit Dosing, Pyxis, Inventory management, Filled prescriptions, Brand / generic medications
Medical Records Technician
Arizona Dept. of Health Services
09.2007 - 06.2012
- Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
- Contributed to a team-oriented work environment by collaborating closely with colleagues on various projects related to medical records management.
- Kept accurate log of requests for medical information and records.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Unit Secretary / Medical Records Technician
Arizona State Veterans Home
06.2007 - 09.2007
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained patient confidentiality in line with HIPAA regulations.
Front Office Receptionist / Medical Records
Richard A Snider M.D.
05.2005 - 05.2007
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Increased efficiency through proficient use of office software, including word processing and spreadsheet applications.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Minimized errors in medical paperwork by checking terminology and complying with insurance policies.
Education
Pharmacy Technician Certificate -
Pima Medical Institute
Mesa, AZAssociates Healthcare Mangement -
University of Phoenix
Phoenix, AZSkills
- Compounding in all dosage forms
- R&D
- Excellent customer service
- HIPPA Certified
- Pharmacy math
- Pharmacology
- Brand / Generic medications
- Cash flow management
- Sterile and non-sterile compounding (Non-Hazardous and Hazardous)
- EMR
- Aseptic technique – USP 797
- Medical law
- Inventory management
- Microsoft Office
- Prescription / order translation
- Great work ethics
- First Aid / CPR
- Billing & Coding
- Knowledge of policy and procedures for Pharmacy compliance
- Knowledge of OSHA
- Knowledge of USP
Timeline
Compounding Pharmacy Technician III
Covetrus
07.2017 - Current
Supervisor
Omnicare
06.2014 - 06.2017
Pharmacy Technician
Walgreens CPO
10.2013 - Current
Pharmacy Technician Extern
Banner Gateway Medical Center
06.2013 - 07.2013
Medical Records Technician
Arizona Dept. of Health Services
09.2007 - 06.2012
Unit Secretary / Medical Records Technician
Arizona State Veterans Home
06.2007 - 09.2007
Front Office Receptionist / Medical Records
Richard A Snider M.D.
05.2005 - 05.2007
Pharmacy Technician Certificate -
Pima Medical Institute
Associates Healthcare Mangement -
University of Phoenix