Jesula Anderson
Edison,NJ
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
14
14
years of professional experience
Work History
Elderly Caregiver
Ruth Jessy
Irvington, NJ
09.2021 - Current
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Provided safe mobility support to help patients move around personal and public spaces.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Service and Engagement Team Leader
Target
Union, NJ
06.2010 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Developed effective improvement plans in alignment with goals and specifications.
Social Work Intern
New Community Extended Care Center
Newark, NJ
10.2011 - 05.2012
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to patient to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Educated patients on their rights and responsibilities within various social service systems, empowering them to make informed decisions.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Assisted social workers with medical records reviews to facilitate improved performance and quality assurance.
Education
Social Service - Gerontology
Essex County College
Newark, NJSkills
- Self-Care Techniques
- Individualized service plans
- De-Escalation Techniques
- Terrific interpersonal and communication abilities
- Client Engagement
- Intake Assessment
- Conflict de-escalation
- Behavioral Management
- Anger Management
- Outreach Services
- Recovery planning
- Life Skills Coaching
- Boundary Setting
- Social Skills Training
- Multicultural Competence
- Service Coordination
- Progress Monitoring
- Patient Evaluation
- Time Management
- Progress Documentation
- Activities of Daily Living
- Patient Companionship
- Relationship Building
- Client documentation
Timeline
Elderly Caregiver
Ruth Jessy
09.2021 - Current
Social Work Intern
New Community Extended Care Center
10.2011 - 05.2012
Service and Engagement Team Leader
Target
06.2010 - Current
Social Service - Gerontology
Essex County College