Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Jesuly Andrea Ortega

Miami

Summary

I'm a person passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options and Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Eleventh Street Pizza
2023.01 - 2024.04

-Managed cash register operations efficiently throughout the day, ensuring accurate transactions and providing excellent customer service.
Balanced accounts and reconciled cash at the end of each shift, maintaining accuracy in financial records.
Demonstrated strong communication skills by addressing customer inquiries, resolving issues, and providing product information.
Collaborated with team members to maintain a clean and organized work environment, contributing to a positive customer experience.
Received positive feedback from customers for professionalism, attentiveness, and problem-solving abilities.

Restaurant Hostess

Lorenzo's Italian Restaurant & Bar
2022.08 - 2022.12

-Assisted with hosting duties during peak hours, managing guest reservations and seating arrangements efficiently.
Greeted guests warmly upon arrival, providing them with menus and guiding them to their designated tables.
Communicated effectively with servers and kitchen staff to ensure smooth flow of service and timely seating of guests.


Developed an understanding of hostess responsibilities and gained experience in handling restaurant reservations and customer inquiries.

Education

High School Diploma -

Justo Sierra Mexico City
Paseo De Las Jacarandás 308 Mexico City
07.2021

Skills

    1-Cash handling and accounting
    2-Excellent customer service and communication skills
    3-Attention to detail and accuracy
    4-Ability to work effectively in a team environment
    5-Time management and multitasking abilities

Languages

English
Full Professional
Spanish
Native or Bilingual

Additional Information

objetive:


Detail-oriented customer service professional with experience in cashiering and hostess duties, seeking to leverage skills and knowledge to contribute effectively in a dynamic environment.

My goal is to find a job that helps me grow personally and professionally.


thank u.

Timeline

Customer Service Representative

Eleventh Street Pizza
2023.01 - 2024.04

Restaurant Hostess

Lorenzo's Italian Restaurant & Bar
2022.08 - 2022.12

High School Diploma -

Justo Sierra Mexico City
Jesuly Andrea Ortega