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Associate Principal Engineer

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Dynamic and results-driven professional with a Bachelor's degree in International Business from San Francisco State University. Demonstrates strong leadership and team management skills, with a proven track record in customer service, operations, and financial management. Fluent in English and Greek, with basic proficiency in Spanish. Adept at leveraging Microsoft Office Suite to optimize business processes. Eager to contribute to a corporate environment and drive organizational success.

Enthusiastic Senior Customer Service Representative with more than 6 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships with buyers. Exhibits strong command of company's customer service policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards.

Versatile and reliable team player with a strong background in customer service, event coordination, and cross-cultural communication. Proven ability to thrive in fast-paced environments, delivering exceptional results through proactive problem-solving and strategic collaboration.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Strategic Financial Services and Business leader focused on driving performance through the hiring, development, and management of results-focused teams. Contribute to the business on multiple levels, taking a proactive approach to solving business challenges, enabling sales success by identifying and developing individuals' unique skills and as a result delivering high-performing teams. Strength in managing vertical relationships and building and leveraging networks.
Senior executive with track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.

Supply Chain Professional with 10 years of experience in logistics, replenishment planning, account management and supply chain planning. A meticulous leader focused on creating efficient processes to increase revenue and developing strong relationships that foster cross collaboration. Proven ability in action plans to find resolution to complex problems. Skilled in various planning activities, analyzing supply/demand and account management. Looking to leverage my experience and skillset in a challenging role that aligns with my career goals.

Motivated Sales Associate with strong attention to detail and adaptability. Experience in assisting customers and collaborating with team members to achieve efficient store operations and promote a positive shopping environment.

Strategic Client Success Sales Producer with a background in high-stakes event production. Expert in directing end-to-end event lifecycles, from complex space assignments and governance scheduling to the management of large-scale vendor ecosystems (AV, Catering, DMC, and Service Contractors). Proven ability to lead cross-functional teams and external partners to deliver high-impact member experiences that align with organizational strategic goals. Highly skilled in rigorous budget oversight, invoice reconciliation, and the onsite execution of logistically dense programs, ensuring flawless delivery within strict financial and operational parameters.

Dynamic customer service professional with 19 years of experience delivering exceptional support at Costco, complemented by a strong track record in relationship-building as a realtor, property manager, and Special Education Classroom Assistant (SECA) within Chicago Public Schools. Renowned for fostering patience, empathy, and effective de-escalation techniques while creating safe and welcoming environments for diverse individuals. Committed to providing legendary hospitality, prioritizing safety, and bringing positive energy to the Flight Attendant role at Southwest Airlines. Passionate about enhancing the travel experience for every passenger through outstanding service and support.

Results-driven business and data professional with hands-on experience in data analysis, reporting, and visualization using tools such as Power BI, Tableau, SQL, R, Python, and Excel. Strong background in marketing analytics, campaign performance tracking, and event management, with proven ability to drive decisions on pricing, budgeting, and audience engagement through data-driven insights. Experienced in working with cross-functional teams and stakeholders to deliver measurable outcomes that improve efficiency, customer engagement, and revenue growth.

 Results-driven professional with over 14 years of experience in the information technology product and services sector, specializing in agile methodologies and project management. Proven track record of leading and delivering complex projects for international banking clients while effectively leveraging best practices to ensure successful outcomes. Expertise includes establishing PMO offices, transitioning projects, and managing diverse project portfolios in collaboration with stakeholders, vendors, and governance frameworks. Committed to continuous improvement through multiple certifications in agile, scrum, and ITIL, with a strong focus on creating value and delivering impactful results for clients and organizations. 

Jesus Alarcon

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EQ Specialist

Remittance Processing Specialist

Education

Associate of Arts - Arts

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EQ Specialist

Remittance Processing Specialist

Associate of Arts - Arts

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