Jesus Alvarez
Austin,TX
Summary
Skilled property management professional experienced in tenant relations, office management, and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities. Experienced in achieving consistent results with a determined and disciplined approach to handling leasing needs. A driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting, and compliance requirements.
Overview
4
4
years of professional experience
Work History
Leasing Manager
RPM Living - The Milo Apartments
06.2024 - Current
- Develop an efficient office system to ensure customer satisfaction during their move-in.
- Helped develop a budget for 2025.
- Prep and deliver notices.
- Create spreadsheets and tactics to keep KPI up and ATR down.
- Enforce leasing track.
- Fluent in Yardi Software and CRM
Leasing & Marketing Manager
The Preiss Company Forum at Sam Houston/Gateway at Huntsville
02.2023 - 06.2024
- Scheduled Billing.
- Meet and work ahead of deadlines.
- Create monthly events for residents.
- Manage Social Media.
- Prepare for the Housing Fair.
- Fluent in Entrata and RealPage.
- Used Knock CRM
Leasing Consultant
The Preiss Company - Forum at Sam Houston
05.2022 - 02.2023
- Successfully hit monthly goals.
- Ensure knock is cleared, and prospects are contacted.
- Give prospects an informational tour.
- Exceed resident expectations and ensure their satisfaction.
- Take and model pictures for social media.
- Participated in a resident event.
Sales Consultant
Texans Fit
11.2020 - 08.2021
- Prompted twice for a sales role.
- Specialize in pre-sales.
- Create genuine connections with clients.
- Promote all of our supplements and training packers.
- Top 5 Sales Consultants in the region.
- Give prospects an informational tour.
- Prep and have successful events to market our gym to new prospects.
Education
Bachelor's Degree in Criminal Justice -
Sam Houston State University
01.2024
Skills
- Communication
- Customer Service
- Active listening
- Problem solving
- Bilingual (English & Spanish)
- Conflict management
- Customer satisfaction
- RealPage Software
- Knock
- Google Sheets/Word
- Social media management
- Market surveys
- Leadership
- Teamwork
- Leading teams
- Performance enhancement routines
- Event planning
- Property Management
- Leasing Specialist
- Marketing
- Office Management
- Budget
- Knowledgeable in Evictions
- Operational Reporting
- Marketing planning
- Report Writing
- Proficiency in Knock CRM
- Entrata/RealPage/Yardi program proficiency
- Resident relations
- Social Media Marketing
- Leading meetings
Personal Information
Title: Leasing & Marketing Manager | Sales Consultant
Timeline
Leasing Manager
RPM Living - The Milo Apartments
06.2024 - Current
Leasing & Marketing Manager
The Preiss Company Forum at Sam Houston/Gateway at Huntsville
02.2023 - 06.2024
Leasing Consultant
The Preiss Company - Forum at Sam Houston
05.2022 - 02.2023
Sales Consultant
Texans Fit
11.2020 - 08.2021
Bachelor's Degree in Criminal Justice -
Sam Houston State University
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