Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesus Anguiano

Grand Rapids,MI

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

3
3
years of professional experience

Work History

Interim Process Assistant

Amazon
06.2023 - Current
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Conducted training and change management processes to improve operations.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Determined and recommended methods to implement improvement opportunities.
  • Developed production techniques and production processes to meet customer and organizational needs.

Learning Ambassador

Amazon
07.2022 - 06.2023
  • Led small group sessions to help associates review and practice concepts.
  • Supported associate learning needs and provided individualized guidance to promote success in various process paths.
  • Assessed associate needs to determine appropriate level of required support.
  • Supported associates in the use of technology to enhance their learning.
  • interpreted metrics on associate progress to determine next steps for associate success.
  • Monitored progress of associates and adjusted instructional strategies to meet specific needs moefficiently.

Warehouse Associate

Amazon
01.2022 - 07.2022
  • Prepared orders for shipment by labeling, picking, and sorting merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and to uncover and address inaccuracies.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually/mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Shift Leader

Bodhi Tree Juice Company
09.2020 - 12.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.

Education

High School Diploma -

Grand Haven High School
Grand Haven, MI
06.2015

Skills

  • Strategic Decision-Making
  • Constructive Feedback
  • Process Adjustment
  • Training and Development
  • Critical Thinking
  • Hard Working

Timeline

Interim Process Assistant

Amazon
06.2023 - Current

Learning Ambassador

Amazon
07.2022 - 06.2023

Warehouse Associate

Amazon
01.2022 - 07.2022

Shift Leader

Bodhi Tree Juice Company
09.2020 - 12.2021

High School Diploma -

Grand Haven High School

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Jesus Anguiano