Jesus Arciniega

Highly personable, Attentive Lead Office Clerk with over 11 years of experience facilitating shipment of letters and packages to domestic and international recipients for all 7 branches of Keenan and associates. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service operations. Dependable. Highly attuned to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings. Successful in fast-paced environments. Highly receptive to customers' needs and adept at diplomatically resolving grievances or complaints. Expert in post office operations. Customer-focused within fast-paced, high-volume work environments. Highly receptive to customers' needs. Well-versed in post office products and services. Expert in building positive relationships with customers and mentoring new hires on standard policies, procedures, and related federal guidelines. Strong organizational skills, multi-task, and building relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Friendly in-depth knowledge of post office products and services. Maintain positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft, and lost or damaged mail. Hardworking Mail Machine Operator highly productive in fast-paced environments. Keeps letters and packages moving smoothly with well-maintained machinery. Quickly resolve routing errors and jams with minimal oversight. Has postmarked approximately $1,200,000 In Mail(postage)