Jesus Berber
Phlebotomist
Los Angeles,CA
Summary
Highly-skilled phlebotomist with 20 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
21
21
years of professional experience
Work History
Lead Phlebotomist
PIH Health Good Samaritan Hospital
11.2021 - Current
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Provided guidance and support to laboratory personnel.
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
Site Lead Phlebotomist
Quest Diagnostics
Downey, CA
04.2021 - 09.2021
- Perform a variety of routine blood drawing procedures like venipuncture techniques using standard equipment like vacutainer tubes, tourniquets, and butterfly needles
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct
- Lab processing serum transfers, urine tests, various blood tests, and centrifuging
- Collect specimens according to established procedures
- This includes, but not limited to drug screens, biometric screening, and insurance exams
- Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders
- Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order
- Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Phlebotomist
St Jude Medical Center
Fullerton, CA
03.2016 - 04.2021
- Used multiple electronic medical software, including Meditech, IDX, Allscripts, HealthStream, Care360 and to conduct patient intakes and send correspondence.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified proper storage and transportation of specimens to laboratories.
- Maintained fully stocked phlebotomy cart, carrier, and station.
- Established team schedules that met all coverage needs.
- Trained and supervised phlebotomists and lab assistants.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Collected blood samples in accordance with laboratory protocols and regulations.
Phlebotomist
Long Beach Medical Center
Long Beach, CA
12.2012 - 03.2016
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Clinical Administrative Assistant/Phlebotomy
U.S. Department of Veterans Affairs
Commerce, CA
03.2003 - 12.2014
- Advised office manager of problems and concerns and assisted with problem-solving.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Relayed care and medication advice to patients to relieve physicians during peak hours.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Developed and implemented training processes to achieve high quality of care for patients.
- Interviewed and hired phlebotomists and office personnel.
- Assisted team members with completing complex tasks.
- Trained new staff on how to perform procedures, adhere to compliance requirements and maximize productivity.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Education
Phlebotomy - Phlebotomy
Regan Career Institute
10.2015
Medical Assistant/Phlebotomist - Medical Assisting
Everest College
Los Angeles, CA07.2003
Skills
- Leadership
- Friendly
- Time management
- Multitask
- Quality control
- Data entry
- HIPAA
- Proper storage procedures
- Sharps disposal
- Strong computer skills
- Problem resolution
- Venipuncture
- Staff Management
- Student Engagement
- Team Leadership
- Performance Improvements
References
Upon request
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Phlebotomist
PIH Health Good Samaritan Hospital
11.2021 - Current
Site Lead Phlebotomist
Quest Diagnostics
04.2021 - 09.2021
Phlebotomist
St Jude Medical Center
03.2016 - 04.2021
Phlebotomist
Long Beach Medical Center
12.2012 - 03.2016
Clinical Administrative Assistant/Phlebotomy
U.S. Department of Veterans Affairs
03.2003 - 12.2014
Phlebotomy - Phlebotomy
Regan Career Institute
Medical Assistant/Phlebotomist - Medical Assisting
Everest College
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