Jesse Bermudez
Menifee,CA
Summary
With a robust background as a Locomotive Engineer at Alstom Transport / Transit America and extensive experience in transit security, I excel in ensuring passenger safety and operational efficiency. Skilled in technical report writing and passenger relations, I've significantly enhanced safety protocols and customer satisfaction. My expertise in security risk assessment and emergency response showcases my commitment to secure, efficient transit solutions.
Overview
22
22
years of professional experience
Work History
Locomotive Engineer
north county transit district
Oceanside, CA
06.2021 - 05.2024
- Responsible for the safe movement of passenger trains.
- Checked the paperwork for accuracy and completeness prior to departure.
- Ensured the proper functioning of all safety-monitored systems prior to the departure of the terminal station.
Locomotive Engineer
Alstom Transport / Transit America
Oceanside, CA
02.2013 - 06.2021
Train Conductor
Transit America Services
Oceanside, CA
01.2011 - 02.2013
- Assisted passengers with boarding and disembarking the train safely.
- Responded to emergency situations onboard, and on station platforms. Coordinated response with the control center and first responders.
- Inspected trains for safety hazards or issues prior to departure.
- Checked tickets, and collected fares.
- Inspected passenger cars for safety hazards or issues prior to departure.
- Provided on-board costumer announcements regarding stops, delays, and transfers.
- Responded to customer inquiries and complaints onboard and station platforms in a professional manner.
Transit Security Officer
Heritage Security Services
San Diego, CA
07.2002 - 01.2011
- Conducted patrols of transit facilities to ensure safety and security of passengers, staff, and property.
- Responded to emergency situations using appropriate measures.
- Checked identification documents of passengers when necessary.
- Assisted with crowd control during peak hours or special events.
- Investigated incidents, accidents, and reported findings to supervisors.
- Provided customer service by responding to inquiries from passengers regarding transit services.
- Provided first aid assistance when needed until medical personnel arrived at the scene.
- Educated passengers on proper etiquette while riding public transportation.
- Prevented theft by monitoring ridership activity closely.
- Maintained orderliness among passengers while they were waiting at bus stops or train stations.
- Enforced fare payment regulations on board trains, buses, and station platforms.
- Assisted disabled passengers with boarding and exiting vehicles as well as finding their destinations.
- Reported maintenance issues such as broken doors, windows, lights, that could be hazardous to passenger safety.
- Intervened in altercations between passengers when necessary.
- Documented all incidents in a logbook or database system.
Education
Associate of Applied Science -
Platt College
08-1986
High School Diploma -
Hoover High School
4474 El Cajon Blvd, Sandiego Ca 9211508-1984
Skills
- Two-way communication device use
- Brake examination tests
- Car coupling
- Traffic control communication
- Railroad regulations
- Manual rail switches
- Automatic rail switches
- Locomotive inspections
- Technical report writing
- Switching maneuvers
- Yard operations
- On-board inspections
- Brake control operation
- Territory terrain
- Safety rules and regulations
- Investigative procedures
- Surveillance techniques
- Passenger relations
- Behavioral observations
- Security station background
- Security station experience
- Security risk assessment
- Behavioral analysis
- Radio communication
- Security breach management
- Firearm handling
- Self-defense training
- Threat mitigation
- Customer relations skills
- Entry and exit monitoring
Timeline
Locomotive Engineer
north county transit district
06.2021 - 05.2024
Locomotive Engineer
Alstom Transport / Transit America
02.2013 - 06.2021
Train Conductor
Transit America Services
01.2011 - 02.2013
Transit Security Officer
Heritage Security Services
07.2002 - 01.2011
Associate of Applied Science -
Platt College
High School Diploma -
Hoover High School
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