Jesus Brondo

• Promoted to team lead after about six months as online order associate.
• Supported daily OPD operations and coordinated associates to keep customer orders accurate, organized, and on schedule.
• Led and guided team members, ensuring timely task completion and high-quality standards.
• Prioritized workloads, managed order flow, and coordinated coverage during busy periods to ensure timely order fulfillment.
• Delegated daily tasks to team members to improve group productivity.
• Assisted associates with order and operational issues while communicating priorities and expectations clearly.
• Trained new associates on Walmart policies, safety, and job routines.
• Communicated Walmart priorities to staff and supported clear team execution.
• Enforced Walmart safety standards and reported store hazards to supervisors.
• Provided exceptional customer service to enhance customer satisfaction., order accuracy, and adherence to Walmart procedures to enhance overall operational efficiency.
• Gathered, arranged, and assembled customer orders for timely dispatch. online customer orders, verified products and quantities, and supported timely order dispensing.

• Supported students and instructors by monitoring classroom activity and fostering student engagement.
• Addressed and resolved student and instructor concerns to maintain a positive classroom environment.
• Applied classroom policies during Sofia University sessions.
• Assisted instructors during course delivery and provided on-site classroom coverage across campus locations.
• Coordinated technology and sound checks, resolving streaming-course issues to ensure uninterrupted learning.
• Monitored classroom readiness across Sofia University teaching spaces.
• Maintained attendance records and daily classroom documentation.
• Recorded attendance and supported orientations, seminars, intensives, evaluations, and other university events.
• Managed classroom supplies and equipment for Sofia University instruction.
• Helped faculty with classroom materials and setup needs.
• Prepared refreshments and kept classroom spaces ready for scheduled sessions.
• Applied school policies and procedures for student behavior management.

• Set up dining areas with proper utensils, glassware, tablecloths, and other service items before and during service.
• Kept tables, chairs, floors, and patio seating areas clean to support welcoming guest space.
• Supported server efforts by efficiently resetting tables and ensuring water availability.
• Anticipated and addressed customer needs to enhance satisfaction.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation using strong interpersonal and people skills.
• Coordinated end-of-night dining room setup and cleanup for seamless transition.
• Moved dirty dishes, linens, trash, and recycling to assigned areas while keeping service areas organized.
• Executed daily tasks promptly to ensure smooth operational flow.
• Prioritized and organized tasks to meet service goals.
• Worked with cross-functional teams to achieve goals.

Supplied production lines with needed materials and restocked inventory locations to support steady production flow.

• Moved semi-finished and finished goods from production areas to assigned warehouse locations, checking quantities against load tickets.
• Operated pallet jacks, cooler carts, rolling racks, and lifts to move materials safely and efficiently.
• Sorted stock areas and stored temperature-sensitive materials in designated freezers to protect product quality.
• Tracked credit-back inventory and updated inventory transactions in IMES and VLM systems.
• Checked production paperwork and supporting documents to maintain quality standards and compliance.
• Printed production and log sheets, reviewed material availability, created picklists, and requested missing materials.
• Completed weight checks on buckets and syringes, adjusted or scrapped materials, and maintained accurate records.
• Set up and operated production machinery while following quality control, cleaning verification, and safety procedures.
• Recorded production quantities and material usage in company systems to keep inventory and operational records accurate.
• Completed filling, packaging, labeling, inspection logs, bagging, weighing, and palletizing while keeping work areas clean and safe.
• Worked with team leads and engineers to resolve discrepancies and follow established quality standards.
• Completed lava fill certification to support quality compliance.
• Supported packout line setup, Clinpro label and pouch labeler work, H & I powder handling, and other CAGI department processes.
• Completed daily duties accurately and efficiently.
• Shared practical ideas and solutions to improve team performance and outcomes.
• Worked effectively with diverse coworkers to meet goals and address product and service issues.

• Loaded and organized delivery vehicles to ensure safe transport and prevent package damage.
• Used mobile scanners to manage routes, track deliveries, and update delivery status in real time.
• Delivered packages up to 25 lbs while following safe lifting and driving practices.
• Communicated with customers and dispatch to clarify delivery instructions and resolve delays or issues.
• Processed undeliverable or damaged packages, returning them to the warehouse with accurate documentation.
• Performed pre-trip and post-trip vehicle inspections and reported defects or maintenance concerns.