Jesus Canedo
Yuma,Arizona
Summary
Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Overview
3
3
years of professional experience
Work History
Sales Associate
Houston's Yuma Furniture
Yuma, Arizona
04.2023 - 05.2024
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Processed credit card transactions quickly and securely.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
Sales Manager
JJ Contractors and Labour Solutions Inc.
Hamilton, Ontario, Canada
01.2022 - 02.2023
- Maintained accurate records of all transactions between customers and company representatives.
- Identified and developed new markets for products or services.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Managed daily operations of sales department, including supervision of staff members.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Created and presented monthly reports to management on sales performance.
- Implemented process changes to streamline sales department workflow.
Logistics Assistant
Coppel Corporation
Calexico, California
08.2021 - 12.2021
- Maintained accurate records of incoming and outgoing shipments.
- Provided excellent customer service by responding promptly to inquiries via phone or email.
- Collaborated with internal teams to ensure smooth flow of materials within the organization's supply chain network.
- Generated reports detailing movement of goods from origin to destination points.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Processed orders by selecting appropriate modes of transportations based on cost effectiveness and time constraints.
- Provided support in handling day-to-day operational issues related to logistics and inventory management.
- Ensured compliance with applicable laws and regulations regarding international trade operations.
- Developed relationships with logistics providers to optimize shipping processes.
- Analyzed customer requirements and developed solutions for efficient delivery routes and schedules.
- Performed cost analysis activities to identify areas of improvement in supply chain operations.
- Communicated regularly with suppliers concerning order status updates and changes in product availability and delivery dates.
Education
Some College (No Degree) - Industrial Engineering
Universidad Autonoma De Baja California
Mexicali, Baja California, MexicoSkills
- Operational Efficiency
- Route Optimization
- Billing understanding
- Records management abilities
- Client Relationship Management
- Revenue Forecasting
- Strategic Planning
- Account Management
- Client Account Management
- Inventory Control
- Order Processing
- Upselling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Houston's Yuma Furniture
04.2023 - 05.2024
Sales Manager
JJ Contractors and Labour Solutions Inc.
01.2022 - 02.2023
Logistics Assistant
Coppel Corporation
08.2021 - 12.2021
Some College (No Degree) - Industrial Engineering
Universidad Autonoma De Baja California