Experienced Service Manager with a strong understanding of forecasting department goals and objectives. Proven track record in driving quality and service improvements to foster a loyal and satisfied customer base. Skilled in hiring, training, motivating, and monitoring the performance of service department staff. Demonstrated success in selecting and developing curricula and lesson plans to meet instructional requirements and support learning objectives. Meticulous planner and problem-solver who consistently evaluates the quality and effectiveness of instruction, making positive adjustments as needed. Possesses excellent decision-making, critical thinking, and personnel management skills.