Jesus Ceron
Keller
Summary
Accomplished, results-oriented Restaurant Management Professional with proven expertise in directing restaurant operations, including P & L responsibility, customer care. Food compliance requirements in food safety, storage & quality, while passing quarterly inspections. Hiring and developing staff and ensuring a positive experience for every guest. Consistently leading restaurant operations to unprecedented sales levels while controlling cost and delivering quality results. When needed, I would step in as a cashier, cook or bartender until I found someone to cover a shift, due to a call out. Hands on manager attitude Proficient in POS MICROS and ALOHA Systems, Microsoft Office, Certified in TIPS, SERVESAFE and ABC compliance Food Handlers. DFW Prohibited Items Program. Bilingual in Spanish.
Overview
19
19
years of professional experience
Work History
General Manager
HMS Host Airport DFW
08.2021 - 11.2024
- Multi-unit facilities in Terminal E & Terminal C, Supervise shift managers and hourly associates. Scheduling is based on DFW passenger flight traffic. Applying my twenty plus years of experience as described below in detail to increase food sales, new food items and positive employee retention. Promoting within and cross training is proven to build stable confident team members.
Assistant General Manager
Cousins BBQ Airport LLC
12.2018 - 03.2020
- Daily duties of management leadership and supervision, customer service, employee hiring/scheduling, food preparation, payroll, ordering/inventory control, sales budgeting, exceeding daily food sales quota’s, cash handling, loss prevention.
- Input on improving management and made suggestions on other company locations. Conducting weekly management and staff meeting to maintain positive morale.
- Exceptional customer service and maximizing profits has been the mantra for this quick growth company.
- (Reason for leaving: Laid off due to Covid-19)
Operations Manager
LS Partners @ Ca LLC/Paradies Lagarde
12.2015 - 07.2018
- Annual Sales Volume: $ 23 Million (combined 7 restaurants at LAX)
- Daily duties of management leadership and supervision, customer service, employee hiring/scheduling, food preparation, payroll, ordering/inventory control, sales budgeting, exceeding daily food sales quota’s, cash handling, loss prevention.
- Input on improving management and made suggestions on other company locations. Conducting weekly management and staff meetings to maintain positive morale.
- Exceptional customer service and maximizing profits has been the mantra for this quickly growing company.
- (Reason for leaving: Relocated with family to Texas)
General Manager
Loteria Grill
12.2010 - 01.2015
- Annual Sales Volume: $2.3 Million - $2.4 Million managing over thirty employees.
- Hired as Assistant Manager, promoted to General Manager in June of 2012.
- Daily operations for a successful neighborhood restaurant, including P & L responsibility, hiring, and training of staff ensuring exceptional customer service and maximizing profits.
- Increased sales by 5% through suggestive selling and local store marketing to local schools and businesses.
- Increased liquor sales through suggestive selling and coaching staff on proper sales techniques.
- Ran multiple contests to increase morale and create a fun competitive environment.
- (Reason for leaving: Company sold, brought in their own staff.)
Food & Beverage Unit Manager
Back Lot & Daily Grill
09.2005 - 11.2010
- Annual Sales Volume: $3.4 Million - $3.6 Million managing over twenty employees.
- Both concepts are subsidiaries of Delaware North Companies at LAX Terminal 1
- Started with the company as an Assistant Manager, within three months moved into the F & B Unit Manager position, supervising all shift managers and staff.
- Daily duties of management leadership and supervision, customer service, employee hiring/scheduling, food preparation, payroll, ordering/inventory control, sales budgeting, exceeding daily food sales quota’s, cash handling, and loss prevention.
- Responsible for building and maintaining community and labor union relationships.
- Experience managing multiple high-volume units.
- (Reason for leaving contract expired)
Education
GED -
Valle Dorado
Mexico CitySkills
- Restaurant Management
- Sales Growth Initiatives
- Quality Control
- P & L Responsibility
- Hiring/Development of Staff
- Managing Multiple Locations
- Customers Service
- Marketing Live entertainment events
- Catering and Mixologist
Languages
Spanish
Full Professional
Timeline
General Manager
HMS Host Airport DFW
08.2021 - 11.2024
Assistant General Manager
Cousins BBQ Airport LLC
12.2018 - 03.2020
Operations Manager
LS Partners @ Ca LLC/Paradies Lagarde
12.2015 - 07.2018
General Manager
Loteria Grill
12.2010 - 01.2015
Food & Beverage Unit Manager
Back Lot & Daily Grill
09.2005 - 11.2010
GED -
Valle Dorado
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