Jesus Cervantes
Katy
Summary
Dynamic professional with a proven track record at Enterprise Rent-A-Car, excelling in customer service and problem-solving. Skilled in equipment maintenance and livestock handling, I consistently exceed expectations through effective communication and self-motivation. Recognized for optimizing processes and ensuring safety, I thrive in fast-paced environments while delivering results.
Overview
6
6
years of professional experience
Work History
Ranch Hand
Landhomestexas
Austin
12.2024 - Current
- Conducted regular inventory of feed and supplies, coordinating restock as necessary.
- Followed safety protocols when operating tools and equipment.
- Coordinated with external contractors for major repairs and infrastructure projects.
- Moved equipment, poultry or livestock manually or using trucks or carts.
- Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
Delivery Driver
FedEx
Houston
05.2024 - 12.2024
- Received daily delivery instructions and route assignments from dispatch.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Assisted warehouse personnel in packing orders when necessary.
Customer Service Representative
Enterprise Rent-A-Car
Houston
12.2021 - 05.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Checked vehicle condition both before and after rentals to ensure safety of all drivers.
Carpet Installer
Jcp carpet care
Houston
05.2019 - 12.2021
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Installation, repair, and cleaning out carpets for residential homes.
- Installed carpet padding and tack strips around the perimeter of the room.
- Measured, cut, and seamed carpet to fit rooms of various sizes.
- Worked with other installers on larger projects requiring multiple people.
Education
High School Diploma -
Hastings High School
Houston , TX05-2021
Skills
- Equipment maintenance
- Livestock handling
- Irrigation management
- Customer service
- Heavy lifting
- Self motivation
- Multitasking
- Communication skills
- Leadership
Languages
English
Native/ Bilingual
Spanish
Full Professional
Affiliations
- I also participate in missionary trips for my church I have visited Morocco, Spain, Netherlands, Colombia, Guatemala to spread what God has done in my life and is doing now!
References
- Carlos Paredes (346-213-0488)
- Cam newton (+1 (512) 966-7774)
- Cesar Salazar ((832) 276-5316)
Timeline
Ranch Hand
Landhomestexas
12.2024 - Current
Delivery Driver
FedEx
05.2024 - 12.2024
Customer Service Representative
Enterprise Rent-A-Car
12.2021 - 05.2024
Carpet Installer
Jcp carpet care
05.2019 - 12.2021
High School Diploma -
Hastings High School