Jesus Cintron
Kissimmee,Florida
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/customer Service
Publix
Kississmee, Florida
06.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Merchandise Associate
TJX Companies
Kississmee, Florida
06.2022 - 05.2023
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Ensured compliance with company policies regarding pricing and promotions.
- Assisted customers in locating desired items and provided advice on product features.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
- Collaborated with other departments to coordinate promotional activities such as special events or discounts.
- Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
- Monitored sales trends to determine which products should be reordered or discontinued based on customer demand.
- Executed markdowns according to established procedures while maintaining appropriate margins.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
Education
High School Diploma -
Celebration High School
Celebration, FL05-2023
Skills
- POS Systems
- Customer Service
- Payment Collection
- Payment Processing
- ID Verification
- Cash Register Operation
- Cash Handling
- Customer service excellence
- Loss Prevention
- Product Knowledge
- Ordering and stocking
Languages
English
Full Professional
Spanish
Limited
Certification
- drivers license
Timeline
Cashier/customer Service
Publix
06.2023 - Current
Merchandise Associate
TJX Companies
06.2022 - 05.2023
High School Diploma -
Celebration High School