Jesus Cisneros
San Jose,CA
Summary
Skilled and resourceful Environmental Specialist, with over 15 years of experience as Operational Environmental Services Manager with a track record of managing and supervising to increase productivity and improving performance. Microsoft Word, Excel, and Power Point, literate. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Environmental Services Supervisor
UCSF
01.2024 - Current
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Stored chemicals in compliance with OSHA regulations.
- Supervised and directed daily work of team of 40 sanitation personnel.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Maintained required records of work hours, budgets and payrolls.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Established and enforced safety protocols and guidelines for staff.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Manage and guide the departments of PBX operators and Linen.
- Coordinated with outside vendors to provide supplies and equipment for staff.
Environmental Services Operational Manager
Kaiser Permanente
01.2021 - 12.2023
- Evaluates work habits, performance and attendance of staff
- Documents and makes recommendations regarding employees' performance, retention and/or promotion
- Takes corrective action as indicated by hospital policies and appropriate labor agreements
- Maintain required records, gathers statistics and prepares reports
- Monitors workflows and effects change to improve quality and efficiency of services
- Plans, schedules, and directs staff to assigned areas of the hospital and its satellite facilities
- Rounding hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress
- Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals
- Ensures compliance with safety and sanitation policies in all areas
- Ensure employees adhere to company policies and legal regulations
- Serves as a link between staff and upper management
- Participates in the hiring process
- Screens, interviews, and provides recommendations for candidate selection
- Performs daily Patient Satisfaction rounds to solicit same day patient feedback and ensure service standards are met.
Owner/Director
Rides Auto Collision
01.2014 - 01.2020
- Managed body shop of 24 employees
- Maintained customer service
- Ensured that dangerous waste such as Chemical hazardous waste and used oils are disposed properly
- Kept track of daily logs in order to comply with State/City regulations and financial paperwork in order to meet tax and other financial obligations
- Shop bookkeeping and employee payroll
- Kept track of the equipment normal wear and tear and inspected the body shop to determine more urgent maintenance requirements
- Coordinated and managed the performance of Estimators and employees in order to increase customer satisfaction, operational efficiency, and profit margins.
Environmental Services Manager
Kaiser Permanente
01.2012 - 01.2014
- Perform inspections, evaluate staff on their performance, work habits and attendance
- Maintain safety practices to improve department performance
- Keep track of priorities and communicate with the staff and management
- Train staff in the technique of cleaning and disinfecting with use of proper chemicals and PPE's
- Monitoring hospital discharges, that they are being cleaned efficiently
- Monitoring cleaning equipment.
Environmental Services Manager
eBay & PayPal
01.2010 - 01.2012
- Oversees business development for sector
- Operational procedures for compliance or modification
- Establish and review standards and work procedures for all staff in accordance with established policies and practices of the facility
- Interview, select, hire and evaluate facility building personnel in accordance with facility standards
- Conduct regular inspections and evaluations of the facility and recommend action items
- Conduct regular staff meetings and communicate with members of other departments to coordinate building activities
- Schedule major project work, assuring that adequate staff and supplies are available
- Investigate complaints regarding building service and equipment, and take corrective action.
Environmental Service Technician
Sutter Hospital CPMC
02.2008 - 01.2010
- Knowledge of maintaining a sterile environment including proper cleaning procedures and various equipment
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- Ability to operate of basic environmental service equipment including mechanical floor cleaners, buffers, vacuums, washers, dryers and more
- Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Environmental Services Leader
Valley Medical Center
03.2005 - 01.2008
- Provide routine cleaning and decluttering to appropriate areas of the hospital - dusting, sweeping, mopping, and disposing of trash
- Sanitize appropriate areas of the hospital using approved tools and routines which may vary by location
- Patient rooms, emergency rooms, and operating rooms will all have their own procedures and vary from the hallways, nurses' stations, waiting areas, and restrooms
- Use proper chemicals, procedures, and equipment to clean and disinfect surfaces thoroughly
- Restock supplies as needed in supply areas, common areas, and patient rooms
- This may include soap, paper towels, bath tissue, facial tissue, bath linens, bed linens and your own cleaning supplies in supply closets
- Learn and follow proper techniques for disposal of all medical waste, including biological or biohazard waste such as bodily fluids or sharp implements.
Education
High School - math ,art
Abraham Lincoln High School
San Jose, CA01.1995
Skills
- Team Leader
- Strong leadership skills
- Communication
- Time Management
- Decision-Making
- Teamwork
- Hazardous Materials Handling
- Environmental education
Timeline
Environmental Services Supervisor
UCSF
01.2024 - Current
Environmental Services Operational Manager
Kaiser Permanente
01.2021 - 12.2023
Owner/Director
Rides Auto Collision
01.2014 - 01.2020
Environmental Services Manager
Kaiser Permanente
01.2012 - 01.2014
Environmental Services Manager
eBay & PayPal
01.2010 - 01.2012
Environmental Service Technician
Sutter Hospital CPMC
02.2008 - 01.2010
Environmental Services Leader
Valley Medical Center
03.2005 - 01.2008
High School - math ,art
Abraham Lincoln High School
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