Jesus colin
Summary
Accomplished Cashier Manager at 99 Cents Only, adept in cash handling and management, and recognized for elevating customer satisfaction through exceptional service. Expert in time management and maintaining accuracy in high-pressure environments. Proven track record in coaching employees, enhancing store efficiency, and fostering a culture of attention to detail and workplace safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Manager
99 Cents Only
01.2024 - 06.2024
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Quickly and accurately counted drawers at start and end of each shift.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Overnight Stocker
Walmart
06.2023 - 08.2023
- Kept work areas neat, clean and free from debris.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Stocked designated items on shelves, end caps and displays.
Customer Service Representative
Big 5 Sporting Goods
03.2023 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Cook Shift Leader
Wendy's
06.2021 - 01.2023
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Maintained food safety and sanitation standards.
Education
No Degree - EMS
Valley ROP
Sanger, CA05-2024
High School Diploma -
Selma High School
Selma, CA06-2021
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Time management
- Attention to detail
- Workplace safety
- Quality assurance
Accomplishments
I am CPR certified under the American Heart Association.
I am NREMT certified.
I am a blue belt in Jujitsu and have won many tournaments.
Certification
I am CPR certified by the American Heart Association.
I am NREMT certified.
Languages
Spanish
Limited Working
Interests
- High-Intensity Interval Training
- I am a decorated Jujitsu blue belt
- I participate in various sports for physical activity, camaraderie, and personal growth
Timeline
Cashier Manager
99 Cents Only
01.2024 - 06.2024
Overnight Stocker
Walmart
06.2023 - 08.2023
Customer Service Representative
Big 5 Sporting Goods
03.2023 - 06.2023
Cook Shift Leader
Wendy's
06.2021 - 01.2023
No Degree - EMS
Valley ROP
High School Diploma -
Selma High School