Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesus Cruz Gonzalez

Newberg,OR

Summary

Accomplished Assistant Store Manager in Training at WinCo Foods, adept in team leadership and store operations. Excelled in enhancing productivity and customer satisfaction through innovative merchandising and effective team management. Skilled in employee scheduling and problem-solving, achieving notable sales growth and reducing labor costs. Demonstrates exceptional communication and organizational skills, ensuring compliance and fostering positive work environments.

Professional with strong background in retail management, ready to excel in leadership training role. Proven ability to drive team success and adapt to changing environments. Skilled in inventory management, customer service, and staff training. Known for collaborative approach and delivering consistent results.

Retail management professional prepared to excel in dynamic store environment. Proven track record of optimizing store performance and driving sales through effective team collaboration and strategic initiatives. Known for reliability and adaptability in meeting evolving business needs, with strong skills in customer service and operational management.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager in Training

WinCo Foods
05.2024 - Current
  • Optimized store staffing levels to enhance productivity while minimizing labor costs through careful scheduling and forecasting techniques.
  • Coached employees on sales techniques to improve overall team performance in reaching target metrics consistently.
  • Enhanced visual appeal of the store through creative merchandising displays that highlighted key product features effectively.
  • Increased customer satisfaction rates with exceptional service, attentive problem resolution, and personalized attention.
  • Collaborated with store manager on strategic planning, setting achievable sales targets and performance goals for the team.
  • Ensured compliance with company policies and local regulations by regularly reviewing procedures, conducting audits, and providing corrective action when necessary.
  • Assisted in driving sales growth through effective merchandising strategies and staff training programs.
  • Developed strong relationships with vendors for favorable pricing terms and improved delivery timelines.
  • Assisted in the recruitment and hiring process by interviewing candidates, providing input on selection decisions, and ensuring a smooth onboarding experience for new hires.
  • Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Merchandiser

Schwan's Food
04.2015 - Current
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Meat Department Manager

WinCo Foods
04.2018 - 05.2024
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Streamlined workflow processes within the department, resulting in increased productivity among team members.
  • Evaluated employee performance, providing constructive feedback and coaching to facilitate professional growth within the team.
  • Conducted regular inventories of stock and documented losses using [AS400].
  • Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
  • Balanced staffing needs during peak times such as holidays or special events to ensure adequate coverage without sacrificing customer service quality levels.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Conducted regular inspections of department equipment, ensuring proper maintenance for optimal performance levels was reached.
  • Trained new employees on handling, safety and stocking procedures.

Education

High School Diploma -

Forest Grove High School
Forest Grove, OR
06-2010

Skills

  • Health and safety
  • Store operations
  • Team management
  • Employee scheduling
  • Store maintenance
  • Task delegation
  • Sales analysis
  • Teamwork and collaboration
  • Customer service
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Customer service management
  • Organizational skills
  • Team leadership
  • Adaptability and flexibility
  • Self motivation
  • Time management abilities
  • Decision-making
  • Verbal and written communication
  • Staff training/development

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Assistant Store Manager in Training

WinCo Foods
05.2024 - Current

Meat Department Manager

WinCo Foods
04.2018 - 05.2024

Merchandiser

Schwan's Food
04.2015 - Current

High School Diploma -

Forest Grove High School

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Jesus Cruz Gonzalez