Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesus Diaz Hernandez

Missouri City,TX

Summary

Detail-oriented, bilingual (Spanish) Customer Service, Shipping Logistics/Warehouse Coordinator, Accounting assisting with extensive experience in office applications, warehouse operations, and inventory management. Demonstrated ability to lead teams, optimize processes, and resolve customer issues efficiently. Seeking to leverage skills in logistics coordination and team leadership to contribute to a dynamic organization.

Overview

4
4
years of professional experience

Work History

Logistics Coordinator

CHO America
10.2024 - Current
  • Managed multiple inventory levels using warehouse management systems to ensure stock accuracy.
  • Prepared and presented reports to management on logistics & accounting performance.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Coordinate shipments and tracked progress to facilitate timely delivery.
  • Negotiated rates with freight carriers to lower transportation costs without compromising service quality.
  • Processed invoices and expense reports, ensuring accuracy and compliance with company policies.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Oversee daily production operations, ensuring adherence to safety and quality standards.
  • Established clear priorities and production quality standards.
  • Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.

Customer Service Representative

Firstline Brands
06.2021 - 10.2024
  • Processed customer orders valued from $1.49 to approximately $50,000, entering data into Fishbowl software, before was QuickBooks.
  • Collaborated with team members from finance, sales, marketing, supply chain & warehouse to streamline processes, enhancing overall service efficiency.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Maintained accurate records of all interactions, including customer names, addresses, phone numbers, and payment information.
  • Assisted in generating and analyzing the Sales Report, helping identify sales trends and areas for improvement.
  • Assisted supply chain to improve healthy inventory levels.

Shipping Logistics Coordinator

Firstline Brands
04.2021 - 06.2022
  • Managed the work of 10 employees, increasing crew efficiency by 50% and accuracy by 95%.
  • Reduced shipping cost by 25%.
  • Processed orders ranging from $1.49 to $50,145.48, ensuring timely shipment and delivery.
  • Reordered supplies to ensure the warehouse maintained a minimum one-month inventory level.
  • Collaborated with various departments, including marketing, customer service, and supply chain, to ensure seamless operations.
  • Managed daily shipment logs, tracking incoming and outgoing orders to ensure inventory accuracy.
  • Unloaded containers and conducted inventory.
  • Restocking and processing orders.
  • Assisted in the organization of the warehouse layout, reducing the time to locate items.

Education

Veterinary Assistant -

PIMA Medical Institute
Houston, TX
02.2024

High School -

Bellaire Senior High School
Bellaire, Texas
06.2020

Skills

  • Technical Skills: QuickBooks, Fishbowl Inventory, Microsoft Office Suite, Adobe PDF
  • Familiarity: SPS/Web EDI, HEB, Target, Hub, ES3, Commerce Hub, Amazon seller websites
  • Warehouse & Logistics: Shipping & Receiving, Inventory Management, Process Optimization, Supply Chain Coordination
  • Customer Service: Bilingual (Spanish), Conflict Resolution, Communication, Team Leadership

Timeline

Logistics Coordinator

CHO America
10.2024 - Current

Customer Service Representative

Firstline Brands
06.2021 - 10.2024

Shipping Logistics Coordinator

Firstline Brands
04.2021 - 06.2022

Veterinary Assistant -

PIMA Medical Institute

High School -

Bellaire Senior High School

Similar Profiles

CREATE PROFILE