Jesus Diaz Jr
Chicago
Summary
Dynamic transitioning from a fast-paced environment, equipped with strong time management and multitasking abilities. Demonstrated success in working under pressure while maintaining exceptional standards of quality and presentation. Eager to leverage skills in a new role within IT support to contribute to effective problem-solving and user satisfaction in the tech industry. Committed to continuous learning and adapting to new challenges, ready to make a meaningful impact in the field.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Cook
Waldo Cooney
12.2021 - 01.2023
- Worked as a cook.
- Helped clean around the restaurant
- Helped and greeted customers
- Restocked inventory
Crew Member
McDonalds
08.2021 - 12.2021
- Worked as a crew member
- Worked mainly as a cashier
- Helped co workers complete tasks throughout shifts
- Helped with cleaning the whole restaurant
- Greeted customers and took care of food orders.
Busser
Tavern in the green
09.2020 - 01.2021
- Worked as a busboy
- Helped restock inventory
- Cleaned tables
- Greeted and helped customers who were in need of assistance
Education
Associate of Applied Science - Cybersecurity
Richard J Daley College
Chicago, IL05.2026
High School Diploma -
Bogan High School
Chicago, IL05.2023
Skills
- Good customer service
- Good communication skills
- Basic knowledge of computer software & hardware
- Basic knowledge of computer networking
- Problem solving
- Team building
- Motivation & support
- Respectful & Polite
- Critical thinker
Accomplishments
- Achieved Star Scholarship for city colleges of Chicago by graduating high school with a 3.6 GPA.
- Achieved "Exploring Networking with Cisco Packet Tracer" certificate
- Achieved "Internet of Things with Cisco Packet Tracer" certificate
- Achieved "CCNAv7: Introduction to Networks" certificate.
Certification
- CCNAv7: Introduction to Networks (Issued On: December 15, 2024)
- Getting Started with Cisco Packet Tracer (Issued On: September 5, 2024)
- Exploring Networking with Cisco Packet Tracer (Issued On: September 4, 2025)
- Exploring Internet of Things with Cisco Packet Tracer (Issued On: September 8, 2025)
- Google IT Support Professional Certificate (Expected Completion: December, 2025)
LANGUAGES
English
Spanish
Timeline
Cook
Waldo Cooney
12.2021 - 01.2023
Crew Member
McDonalds
08.2021 - 12.2021
Busser
Tavern in the green
09.2020 - 01.2021
Associate of Applied Science - Cybersecurity
Richard J Daley College
High School Diploma -
Bogan High School
AWARDS
City College of Chicago Star Scholar., 3.0 GPA (College), 3.6 GPA (High school)
TRAINING
- Manufacturing Connect Career Pathways Training Program National Institute for Metalworking Skills – Measurement, Materials and Safety Credential May 2023
- Shop math
- Blueprint Reading
- Measuring Devices
- Hand/Power Tools
- Safety
- Work Readiness Skills